[debbie69]

MY COMPUTER SORT OF CRASHED WE GOT A BLANK SCREEN WITH WHITE WRITING WE PRESSED SYSTEM RECOVERY AND GOT EVERYTHING BACK AND WORKING EXCEPT OUR SONIC (WHICH CAME WITH OUR COMPUTER) NOW IT TRYS TO REINSTALL BUT KEEPS COMING UP WITH MYDVD.MSI FILE MISSING COULD SOMEONE PLEASE HELP

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Have got local disc D as a recovery partition

When it asks to install, can you click browse then set it to look from D / MySonic

[Retired Tech]

Have got local disc D as a recovery partition

When it asks to install, can you click browse then set it to look from D / MySonic

[debbie69]

we tried to do that with our recovery disc but it keeps coming up with invalid file name

[Retired Tech]

You haven't got local disc D when you click start then my computer?

[debbie69]

we got into the partition but the window wont enlarge for us to read the whole page and it has a padlock on it

[Retired Tech]

No need to access the partition, when you get the installer, does it ask for a location, if so, set it to look in the partiton / my sonic folder

The other thing would be to contact mysonic and explain what happened, their files are downloadable so you would just need the product key

[debbie69]

thank you for that i think that we will just contact sonic
thanx again for your help

[SmilinJimGent]

missing mydvd.msi in c:\hp\tmp\src
Same problem.. found I had deleted some .wav files from the sonic folders. I restored them from the recycled bin and now sonic thinks is fully installed.. no longer looks for the .msi file. all is well.