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#1
tess912

tess912

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I reformated my hard drive and now after it leaves the set up choice screen it goes to a balck screen for about 2 minutes before finishing the booting the process. Is my HD going bad?
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#2
gerryf

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maybe, but unlikely. Possible minor disk corruption

After getting into Windows,

Start > run
cmd
<enter>

type
chkdsk /r
<enter>

Say yes to run on next reboot.

Reboot, go take a walk this will take some time.
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#3
tess912

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I did that and I still have the black screen, is there anything else I can do?
Thanks
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#4
gerryf

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The fact that it actually continues on after two minutes is odd.

Are you certain you installed the chipset drivers?

If you did,

start > run, type
eventvwr.msc
<enter>

start > run, type
eventvwr.msc
<enter>

Look under systems and applications for items with red Xs that happened during start up
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#5
tess912

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Yes there was 1. Something to do with plug and play and it was removed before being prepaired to be removed. I'm not sure about this one. Any ideas?
Thanks
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#6
happyrock

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if after running event viewer you might want to try this
Defrag

Secret - Hidden Command Line Switch
Instructions - Go to "Start", "Run" and Type defrag c: -b to defragment the Boot and Application Prefetch information.

there is also bootvis...it wii give agraphical view of whats taking so long to load

http://www.majorgeek...oad.php?det=664

it can optimize the boot time for you

do you by chance have any Norton software installed..?
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#7
tess912

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Yes there was 1, something to do with plug and play being removed without being prepaired to be removed. I have never seen this before. Any ideas?
Thanks
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#8
tess912

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I haven't put nortons on yet, wont do that till just before computer is ready to go on line.
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#9
tess912

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Ok the red X was on the PlugPlayManager
Event ID: 12

I did the defrag and the C: screen came up for a few minutes the vanashed and nothing!
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#10
tess912

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One more thing, the computer I am talking about is not the one I am on! It is in another room.
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#11
tess912

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Another message in the event log is;
Secondary IDE channel dissapeared from system.
I have never seen this before!
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#12
gerryf

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Double click the error message, the click the copy button (looks like two pieces of paper)

Then paste them in a reply window by hitting the ctrl-V keys

We need more information
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#13
tess912

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The problem exist on another computer so I put it in paint then copied it to a thumb drive and it is inclosed in the attachment. It's a jpg, if you can't read it I will type it exact for you.
ThanksredX.JPG
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#14
gerryf

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Well, that is weird.

I should have asked this to begin with, and maybe it is important

Why did you reformat/reinstall?
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#15
tess912

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It is my daughters computer and she let her nortons expire, it was so bad I wasn't gonna spend days trying to fix it so I just wiped the HD.
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