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hp 950 series printer and hp pavillion 1510us

Started by Sheila M. , May 20 2006 01:17 PM

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#1
Sheila M.

Posted 20 May 2006 - 01:17 PM

New Member

Member
1 posts

I have a new HP Pavillion 1510us laptop and an HP deskjet 952c. I downloaded the driver from the hp website (for operating system xp.) I have tried many different ways to get the printer to work. I have rebooted with the printer plugged in and not plugged in. I've made sure that the new driver is set as the default printer. The items sent to the printer do not print. And when plugged in the system tells me that it does not recognize the USB device.

Do you think it could be as simple as needing a new cable to connect the printer and the laptop?

I am confused. :whistling:

Thanks
Sheila M

#2
WinCrazy

Posted 20 May 2006 - 02:54 PM

Member

Member
324 posts

The USB cable is probably OK because your system is seeing the printer, although an unrecognized one.

Make absolutely sure you downloaded the correct driver: HP Deskjet 952C and that you selected the linke for the correct operating system.

Edited by WinCrazy, 20 May 2006 - 02:55 PM.