[JohnFr]

I believe that my Windows 2000 registry is corrupted. A "dummy" version of the user account has been created. alterate desktop environment starts up when I log on. Many of my programs such as MS Office will not open.


I have run both antivirus software and Spybot Search & Destroy and have found nothing.


I have also run hijackthis. Here is the log. Can anyone offer some suggestions as to what went wrong, how to delete the alternate user account and restore my old desktop settings? Thank you.

Edit by wannabe1: Attach HJT log

Attached Files

•  hijackthis.txt   4.78KB   181 downloads

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Hi JohnFr...

Please go to the Malware Forum and follow the instructions. Run as many of the programs on this page as you can.

That will give you several steps that will help you clean up 70 percent of all problems by yourself...then post a fresh hijackthis log in THAT forum. Be patient, the Malware Forum is a very busy place and a two or three day wait is not unusual. DO NOT REPLY TO OR BUMP YOUR OWN LOG. If it shows a reply it may be overlooked as one that is being worked on.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.

wannabe1

[wannabe1]

Hi JohnFr...

Please go to the Malware Forum and follow the instructions. Run as many of the programs on this page as you can.

That will give you several steps that will help you clean up 70 percent of all problems by yourself...then post a fresh hijackthis log in THAT forum. Be patient, the Malware Forum is a very busy place and a two or three day wait is not unusual. DO NOT REPLY TO OR BUMP YOUR OWN LOG. If it shows a reply it may be overlooked as one that is being worked on.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.

wannabe1

[Fenor]

Beat me this time wannabe1! lol You must be practicing.

Fenor

Edited by Fenor, 20 May 2006 - 06:28 PM.