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AVG free edition


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#1
emery

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About a week ago I tried to update my AVG antivirus defenitions. I update AVG with a direct internet connection, not from a file. When I clicked Check for Updates, it came up with a box saying:

Update was unsuccesful.

Can not initalize the update interface. Installation of AVG Free Edition is probably damaged. Please reinstall AVG Free Edition.

And so I reinstalled AVG. This all happened a week ago. Updating after the reinstall went great until this morning. I tried to update AVG this morning and the same box popped up at me. I reinstalled AVG again this morning and updating was no problem. Just now, I tried updating and AVG came with the same box telling me it was unsuccesful.

Could anyone tell me why this is happening and what I can do to make it go away?

My internet connection works fine for updating other programs btw.
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#2
Retired Tech

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Download any from here, Avast or Bit Defender for example, uninstall AVG, install the downloaded one, run it for a week to see if you get the same error

http://www.filehippo...ware/antivirus/

You can check on the new one using these

Online Scans

Panda Scan

House Call

Trend Micro Spyware Scan

Kaspersky Online Scan


Do you use a registry cleaner or clear the temp folder often?
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#3
emery

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Thanks for your reply, Keith.

I use microsoft RegClean once in a while.

Edited by emery, 23 May 2006 - 10:34 AM.

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#4
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If that ties in with the updates not working it could be removing a file AVG needs / wants

You can either keep AVG and not use the registry cleaner to see if AVG returns the error or try another anti virus programme
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#5
emery

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I downloaded Bit Defender and have scanned my computer. No viruses found.

Is Bit Defender as thorough as AVG?

Thanks.
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#6
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There may be minor differences but all anti virus programme manufacturer's are using the same information to build virus definitions in response to new viruses

As Bit Defender is new to you, check it with the online scans in post 2
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#7
emery

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I did that.

Thanks for your help, Keith.
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#8
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No problem, if you want, you can bookmark the scans and run them whenever

Sometimes the online ones are updated more frequently than resident AV programmes
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#9
emery

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will do so.
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