[Liam]

I recently downloaded and installed Adobe Reader version 7.0. I was previously using version 4.0.

For some reason, version 7.0 is not recognized when I try to open a PDF document that has been emailed to me as an attachment. To open the PDF document, I have to go to Program Files (or my desktop where I have a shortcut) and open the Adobe Reader version 7.0 and then open the email PDF attachment buy using the Open With window.

This was not happening with Version 4.0 which I uninstalled after installing version 7.0.

Any suggestions? Any help would be appreciated as I receive PDF material all the time as part of my business.

Regards, Lee Kirkland

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Can you save one to My Documents, right click it, click properties and set it to open with Adobe Reader 7

[Retired Tech]

Can you save one to My Documents, right click it, click properties and set it to open with Adobe Reader 7

[Liam]

Can you save one to My Documents, right click it, click properties and set it to open with Adobe Reader 7

[Liam]

Hi Keith. I saved a PDF document to its own folder and followed your instruction.

After doing that, I right clicked on the document and selected OPEN and got the following reply:


An Acrobat DLL was not loaded or can not be found.

[Retired Tech]

Can you use add / remove to uninstall Adobe

Click start then all programmes, accessories, system tools to run disc clean up, then also from system tools, run disc defragmenter

Click start then run, type prefetch then press enter, click edit then select all, (all files will highlight), right click any file, click delete, confirm then reboot.

Download, install and run Tune Up 2006 Trial

Run Tune Up disc clean up

Run Tune Up registry clean up

Disable the anti virus programme then click Optimize and Improve to run Reg Defrag, the screen will lose colour during the process which can take a few minutes and then needs a reboot

Check the anti virus programme is running

Those will have cleared the drive of obsolete software errors

These are suggestions for making the most of the free trial

After the reboot, click optimize then system optimizer to optimize the computer, select computer with an internet connection from the drop down menu, this also requires a reboot

After the reboot, click optimize then system optimizer to accelerate downloads, select the speed just above your actual connection speed, this requires a reboot.

After the reboot, click optimize then system optimizer to run system advisor

Download Adobe here, choose run

http://www.filehippo...acrobat_reader/

[Major Payne]

I recently downloaded and installed Adobe Reader version 7.0. I was previously using version 4.0.

Usually each version of Adobe loads into its own folder on an "update". For older programs using the older version, they usually have to be re-installed after you have successfully removed the older Adobe Reader version. They then should pick up the newer version to use. Just be careful that the programs do not require the use of the older version of Adobe Reader which some do.

Some software from USPS will only recognize an older version for example.

Hope this makes sense to you.

Ron