[BARROS]

Hello,

I was burning some data onto a cd-rw and as usual, it kept crashing which causes the cd-drive to lock until i reboot the computer.

This time I received a BSOD says:

IRQL_NOT_LESS_OR_EQUAL

STOP: 0x0000000A


I boot the computer into safe mode and left it a few minutes and then restarted the computer which worked and it went back to normal mode.


Can anyone please help me with this problem?

Thank you

[Advertisements]

Check here

http://support.micro...3&Product=winxp

[Retired Tech]

Check here

http://support.micro...3&Product=winxp

[BARROS]

I think it may have been the CD-RW drive.

I pressed the button twice to open it when the computer was booting (I meant to press it 1 time ) and then the BSOD came up.


Any other help on this would be much appreciated

[Retired Tech]

Check for a firmware update for the CDRW Drive

[BARROS]

How do I do that?

[Retired Tech]

Items in blue which are underlined are clickable to give more information about the process

Download and install Everest Home Edition

Run the programme, click + next to computer then summary

Look on right for storage / optical drives

Look at the manufacturer’s site for a firmware update for the CDRW Drive and your Operating System

If you are unable to find it, please post the make and model here before you download anything

Please set a system restore point before you install anything

[BARROS]

I will give it a try 2moro as I am just about to go...

Cheers for the help man


Check this log 2moro

[SRX660]

You could look here for troubleshooting your error.

http://www.aumha.org/win5/kbestop.php

SRX660