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Was burning a cd using Nero...


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#1
BARROS

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Hello,

I was burning some data onto a cd-rw and as usual, it kept crashing which causes the cd-drive to lock until i reboot the computer.

This time I received a BSOD says:

IRQL_NOT_LESS_OR_EQUAL

STOP: 0x0000000A



I boot the computer into safe mode and left it a few minutes and then restarted the computer which worked and it went back to normal mode.


Can anyone please help me with this problem?

Thank you
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#2
Retired Tech

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Check here

http://support.micro...3&Product=winxp
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#3
BARROS

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I think it may have been the CD-RW drive.

I pressed the button twice to open it when the computer was booting (I meant to press it 1 time :whistling: ) and then the BSOD came up.


Any other help on this would be much appreciated
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#4
Retired Tech

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Check for a firmware update for the CDRW Drive
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#5
BARROS

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How do I do that? :whistling:
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#6
Retired Tech

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Items in blue which are underlined are clickable to give more information about the process

Download and install Everest Home Edition

Run the programme, click + next to computer then summary

Look on right for storage / optical drives

Look at the manufacturer’s site for a firmware update for the CDRW Drive and your Operating System


If you are unable to find it, please post the make and model here before you download anything

Please set a system restore point before you install anything
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#7
BARROS

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I will give it a try 2moro as I am just about to go...

Cheers for the help man :whistling:


Check this log 2moro
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#8
SRX660

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You could look here for troubleshooting your error.

http://www.aumha.org/win5/kbestop.php

SRX660
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