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Viral Worm-Unable to Enable Cookies + More Fun


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#1
mayfair628

mayfair628

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;) I'm having a heck of a time :thumbsup: I got some blaster virus (removed now) and all sorts of trojan crap that has screwed my computer up completely. I have downloaded Spyware, Spyblaster, run a hundred virus scans and can't seem to find what else to do. I've removed registry files (maybe thats my problem). I can't access certain websites...banking, secure sites, and getting "you must enable cookies" errors. I've enabled cookies, removed firewall and everything else under the sun and can't figure this one out. If someone can help me, I'd be most appreciative. I'm pretty good at figuring this stuff out, but I'm stuck. I've been working on this for a few weeks now...to no avail. :tazz:

Thanks!
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#2
coachwife6

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Please Click here!, and follow the recommendations in the guide.

If you're still having trouble, We'll need you to use a free diagnostic tool, Hijack This. Follow the instructions in step five of this guide, and post your log as a new topic in the Hijack This forum. It will get a better response there from the people most qualified to analyze logs.

Most of what Hijack This lists lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.
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#3
mayfair628

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Thanks for your reply. I've pretty much been shut down on the computer. I'm responding from work. Everything is snail slow, but I will try to hijack this tonight. It honestly might take half a day. It took 2 hours to open my email yesterday. Thanks so much again!
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#4
coachwife6

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Removing registry entries can be harmful if you don't know what you are doing.

Sounds like you can try a couple of things right off:

Please run a free online virus scan here (tick the "Auto Clean" checkbox):
http://housecall.antivirus.com/

And a free trojan scan here:
http://www.moosoft.com/

Reboot your PC.

Please delete your temporary files. Double Click My Computer (WinXP: Navigate to Start --->My Computer)
You will see an icon representing your harddrive (most likely C: Drive) Right Click on the hard drive icon and click Properties at the
bottom of the fly out window. One the very first tab (General) you will see a button labeled "Disk Cleanup"...click that button.
Make sure the following are checked:
Downloaded Program Files
Temporary Internet Files and
Recycle Bin

Click OK and Disk Cleanup will delete those files for you.


If you would please, rescan with HijackThis and post a fresh log in this same topic, and we'll remove what's left.
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