01 Spartan551475 [Router Problem]
7th June 2006
Is it a problem with my modem, or my internet service(who I did call and they said that it was nothing on their part doing it)
Sounds as if your Internet Provider had the problem Usually the 1st action to take was the last action that you did. Most Internet Providers will instruct you to
Cycle Modem Power [OFF for 15 seconds and then back ON] This is referred to As a
Soft Reset
The Modem senses the Internet Signal & Provider Signal then syncs the 2 signals & then connects to your PC or to a Router Once in awhile the Circuitry loses control and then needs
Reset Nothing major Just an anomaly of Electronics
If that was the 1st occurrence in several years I consider that very good Usually this happens right after or during a storm or during
Heavy Internet Usage Most Modems have
LED Status Indicators that show/indicate the status of the different Modes/Cycles Just as the Router has Indicators to show all the PC Connection Status
Your Internet Provider should have requested that you try this Power Recycle Method at 1st However if you were the 100,000 customer calling on this Problem they will deny any problem and promptly get rid of you & tell you to check all your equipment
Have you been able to connect to the Internet since the problem or is it a recurring event Your Post indicated that it was a One Time Event [??]
Post back if you have any problem
Jack123