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Problems with Router


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#1
Spartan551475

Spartan551475

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Hi I've been using a d-link router as well as another one that came with my rogers modem for several years now. They have both been working fine connecting my 4 computers to the same modem. All of a sudden last week my internet in all my computers stopped working. Thinking it was a connection problem with one of the routers I tried the networks to see If I could still send stuff through the network to other computers without using the internet. I could and the network seemed to be fine but the internet still didn't work. SO then I thought it was the modem but when I hooked up the modem directly to any of the computers my windows xp would say there is limited or no connectivity with the internet. But after turning the modem off for a bit then turning it on again the internet connected directly to the computer would start to work again. Does anyone know what the cause of this might be? Is it a problem with my modem, or my internet service(who I did call and they said that it was nothing on their part doing it).

Thanks for your time

Mike
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#2
Jack123

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01 – Spartan551475 [Router Problem]
7th June 2006

Is it a problem with my modem, or my internet service(who I did call and they said that it was nothing on their part doing it)


Sounds as if your Internet Provider – had the problem – Usually the 1st action to take – was the last action that you did. Most Internet Providers will instruct you to – Cycle Modem Power [OFF for 15 seconds – and then back ON] – This is referred to – As a – Soft Reset –

The Modem senses the Internet Signal & Provider Signal – then syncs the 2 signals & then connects to your PC or to a Router – Once in awhile – the Circuitry loses control – and then needs – Reset – Nothing major – Just an anomaly of Electronics –

If that was the – 1st occurrence in several years – I consider that very good – Usually this happens right after or during a storm – or during – Heavy Internet Usage – Most Modems have – LED Status Indicators – that show/indicate the status of the different Modes/Cycles – Just as the Router has Indicators to show all the PC Connection Status –

Your Internet Provider – should have requested that you try this – Power Recycle Method at 1st – However if you were – the 100,000 customer calling on this Problem – they will deny any problem – and promptly get rid of you & tell you to check all your equipment –

Have you been able to connect to the Internet since the problem – or is it a recurring event – Your Post indicated that it was a – One Time Event – [??]

Post back if you have any problem –

Jack123
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