For the past 5 months I have been a software pre-sales specialist who assists 12 salespeople in selling middleware and electronic document management solutions for small to mid-size businesses. Most of my technical education is self-taught and/or product specific through my employer. The reason I have the position is that I can take complex ideas and boil them down so anyone can understand them. I consider myself above average in my technical skills compared to my salespeople but definitely below average when compared to some of the IT people I interface with. I survive by not getting that deer in the headlights look when I am outside my knowledge base.
I know I need to get certified (probably MSCE) and some sort of network education certification.
Any thoughts on how to proceed? I am in my late 40's so I need to work while getting up to speed.
I thank you in advance for your suggestions.