[wannabe1]

I'm glad you haven't lost any important files. I don't suppose you have an extra HDD hanging around?

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hi wannabe1
no i dont have a extra HDD sorry
thanks elaine

[Ellie 2]

hi wannabe1
no i dont have a extra HDD sorry
thanks elaine

[Ellie 2]

Hi Wannabe 1
I was just wondering if it is possible that I can fix my pc. Or do I have to take it to someone to be fixed.

[wannabe1]

That would all depend on how comfortable you are working inside your computer. The bad HDD will have to be replaced, which is not overly difficult, and it will then have to be formatted and the operating system installed.

If you fell comfortable doing this, I will be more than happy to help you with the process.

[Ellie 2]

Hi
is there anything I need to buy and replace for this?
Elaine

[wannabe1]

Just a new Hard Drive...it should come with all you need, except the screw driver...

[Ellie 2]

Hi Wannabe 1
where do I have to get this ? and can a complete computer novice like me be trusted to do this
Elaine

Edited by Ellie 2, 27 June 2006 - 01:44 PM.

[wannabe1]

I usually purchase hard drives either from a local office supply store (Staples) or my favorite local computer store depending on the drive I want. There are also several good online suppliers like newegg.com or tigerdirect.com that have them available at a reasonable price.

If your machine is a laptop, I would take it in for the replacement. It it's a desktop, the hardest part may be getting the case open...it's actually quite easy once you get into the case.

[Ellie 2]

Hi wannabe 1
Cannot thank you enough for all your help. I got a result tonight I found my receipt for the computer and without my knowledge my husband had it covered for repairs untill 2009 .
But when I phoned the helpdesk I went through everything that I had done to try to get it working and told her it was the HDD, after going through a couple of questions she said. "It's definately the HDD". So at least thanks to your help I didn't have to go through some lengthy telephone call just to get them to come and pick up the computer and take it away.


Thankyou
Elaine

[wannabe1]

My pleasure, Elaine. Great news on the extended warranty!