My name is Dave, and I own a small digital video editing business.
My company computer, a Compaq with AMD Sempron 3100+ processor, 512 MB RAM, 160 GB HDD, (and an additional 200 GB HDD) and a 16x DVD+/- R/RW drive, went into what it called Recovery Mode because it found some errors on my drive. I ran the recovery software, and now all of the video data and many other files that I had on the computer before I ran it seem to have disappeared.
I do not believe they were removed from the computer in the process, because the amopunt of used space on the hard drive was 53.4 GB, which was equivalent to what it was before I ran system recovery. I do not know how to restore the files so that I can use them again, though.
I have important company-related documents that I need recovered ASAP, so I appreciate the expedient recovery speed which this service appears ready to offer, and await your help feverishly.