[CJIS]

Just bought a new 1GB stick of DDR RAM and it is only registered in windows as 512. Why is this happening?

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What is your motherboard manufacturer and model? Are you sure it supports RAM of this size?

[kunwon1]

What is your motherboard manufacturer and model? Are you sure it supports RAM of this size?

[CJIS]

Well I have a MSI MS-6382 and I ran a scan using crucial.com and the scan showed that this size RAM was supported but it is only reading as 512MB.

Edited by CJIS, 15 June 2006 - 01:30 PM.

[kunwon1]

This link..

http://www.msi.com.t...?UID=291&kind=1

leads to the page for the download of MS-6382 manuals. There are, it seems, two versions of this motherboard, v1 and v2. v1 only supports 512 sticks, v2 supports 1gb sticks. I don't know how to check if you have v1 or v2, though. If you have v2, then I'm out of ideas... sorry if I couldn't help

[dsenette]

making sure i've got the right manual (msi doesn't register this board as an actual product that they sell)... you've only got 2 ram slots on the board right?

[CJIS]

That is correct

[dsenette]

well...the manual i got mentions no special settings or configurations....it's possible that A: one of the sticks is bad or B: one of the controllers is bad (the doohicky where the ram plugs in) C: you may need a bios update

[CJIS]

Is it possible to put the stick it to the next slot along (the empty one). I am now just this minute updating my BIOS drivers and my chipset drivers, will get back to you.

[dsenette]

abuh? is this a single stick of ram that's 1 gig? not two 512's?

[CJIS]

Yes 1 single Gigabyte stick.

[dsenette]

that's odd...i assumed because of the misread that there were two sticks...i've not seen a single stick show up as 512..hmmm

[CJIS]

So could it be a problem with the slot it fits into and can it be moved?

[dsenette]

it can be moved...i wouldn't expect that it would make a difference though...but it might...continue with the bios update...

alsocan you tell me where it's misreporoting the ram size? is the ram showing up correctly in bios?

[CJIS]

Ok when i right click my computer and the click properties it says 512MB in Everest it says there is 1024MB installed but only 512MB is being used????? weird. how do I check what the BIOS says.

The BIOS is updated I will re-boot and check.

Edited by CJIS, 15 June 2006 - 02:05 PM.

[dsenette]

when the machine is booting up it should list your detected ram...once you're in windows open up task manager and click on the performance tab...what does it say there for the ram?