[ChrisMT]

Hey,

Let me start by saying, I have tried to use AdAware to check for any problems but everytime I try, my comp reboots. When it reboots it says:

The proceedure point SymSetSymWithAddr64 could not be located in dynamic libraray DBGHELP.dll.

on the welcome screen.

Every time I try to find the problem to solve it, my comp shuts down and poof, I have to start all over again. So, any ideas how to get around this or could it be something other than spy, mal or adware?


Thanks in advance,
-Chris

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Try here, you need debugging tools for the version of windows you have(32 / 64)

http://www.microsoft...ng/default.mspx

[Retired Tech]

Try here, you need debugging tools for the version of windows you have(32 / 64)

http://www.microsoft...ng/default.mspx

[ChrisMT]

Sorry I had to leave for awhile. I have 32 bit. Uh, I took a look at it. I've never used a debugging tool before. What do I do?

God, that sounds like such a newbie question. Sorry.

-Chris

[ChrisMT]

I'm sure I could figure it out with just a point or two in the right direction. I'm not quite sure what to look for. I'm normally pretty good at figuring things out but I don't want to make any mistakes.

Thanks in advance,
-Chris

[Retired Tech]

Did you download and run it yet?

[ChrisMT]

Yes, I think it's fixed. I'll get back to you if I still have problems, but things look good now.

Thanks so much for your help. Very much appreciated. You guys are the best.

-Chris

[Retired Tech]

Hope it goes well