[jeanure]

hye. i'm using windows xp home edition but when i start my windows, the start menu and all the launch icons do not appear. when i launch an application, for example ym, there's a big ym icon down there instead of the usual 'yahoo messenger' tab. can somebody tell me what should i do?

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Hi jeanure...

For trouble shooting purposes, open Task Manager (Ctrl + Alt + Delete) and click the "New Task" button on the lower right. Type explorer.exe in the "Open" field and click "Ok".

Does this bring up the task bar and desktop icons?

wannabe1

[wannabe1]

Hi jeanure...

For trouble shooting purposes, open Task Manager (Ctrl + Alt + Delete) and click the "New Task" button on the lower right. Type explorer.exe in the "Open" field and click "Ok".

Does this bring up the task bar and desktop icons?

wannabe1

[jeanure]

it doesn't work..

[wannabe1]

Open Task Manager (Ctrl + Alt + Delete) and click the "New Task" button on the lower right. Type regedit.exe in the "Open" field and click "Ok".

In the left pane, expand (click +) HKEY_LOCAL_MACHINE, then SOFTWARE, then Microsoft, then Windows NT, then CurrentVersion, and click on Winlogon.

In the right pane, scroll down to Shell. Is the value (under the Data column) listed as Explorer.exe?

[jeanure]

wannabe1, thanks for your help. i've figured out what's wrong. forgive me for my trouble. thanks again

[computerwiz12890]

How did you solve your problem? This could help us when we encounter the problem in the future.