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restarts (on games to desktop and sometimes full system restart) :(


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#1
Rothers2005

Rothers2005

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hi my computer keeps restarting on various occasions sometimes when im playing games it go back to desktop and sometimes just fully restarts the computer :whistling: it no good i tell you!!! i have recently installed a new 1GB module so i now have a 2GB set up i check compatability and the memorys ok but could it be a over heating problem both my fans work i hope its something simple, could it be a virus maybe

thanks in advance people

heres my HJT log if that helps

Logfile of HijackThis v1.99.1
Scan saved at 21:54:39, on 18/06/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\CyberLink\Shared files\RichVideo.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ALCWZRD.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\PCI Audio Applications\Bin\EchoCtrl.exe
C:\WINDOWS\Mixer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Martin\My Documents\Misc\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [C-Media Echo Control] C:\Program Files\PCI Audio Applications\Bin\EchoCtrl.exe
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Steam] C:\Program Files\Valve\Steam\\Steam.exe -silent
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: CA ISafe (CAISafe) - Computer Associates International, Inc. - C:\WINDOWS\system32\ZoneLabs\isafe.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

im using a asus mobo with 3.2ghz, 250gb sata drive, dvd rom and writer (2 seperate drives) 256mb graphics card

i thote i had a worm or something but maybe it is just the memory

also it anyone has a compatability site to double check i would really appeciate it
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#2
rumble291

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System specs? does it happen randomly or everytime you try and load a game?
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#3
Rothers2005

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im using a
asus mobo(Asus P5GD1-FM (FSC OEM) (3 PCI, 1 PCI-E x16, 4 DDR DIMM, Audio, LAN, IEEE-1394)
3.2ghz P4,
250gb sata drive (seagate),
dvd rom and writer (2 seperate drives phillips i belive)
256mb graphics card nvida
2 GB ddr sd ram (2x 512MB 1x 1GB) 2x samsung 512 1x Corsair 1gb


and i dont know if this helps

Temperatures:
Motherboard 47 C (117 F)
CPU 63 C (145 F)
GPU 87 C (189 F)
Seagate ST3250823AS 38 C (100 F)
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#4
troppo

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did u take those temps under no loading?

if so 63 degress is really hot do not run anythign intensive until you can cool that baby down!!!

what cooling set up do u have in your case? (how many fans)

63 C is really hot just think when u are playig games or just loading teh CPU those temps could rise to anywhere near 75 degress you could seriously damgae your CPU or even your motherboard.

try getting some air into your case. what case do u have? or is it generic?

troppo
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#5
Rothers2005

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ive got firefox open and the everest report

Temperatures:
Motherboard 37 C (99 F)
CPU 61 C (142 F)
GPU 76 C (169 F)
Seagate ST3250823AS 31 C (88 F)

i have one big fan on my CPU and one at the side of my HDD, case is one from PC World so generic i guess (can you recomend a god one?)
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#6
Rothers2005

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good one even not 'god one' :S
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#7
troppo

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well how big is this "one big fan" :whistling:

if its big and not doing its job i would buy a replacement straight away!

not really sure about good cases it's up to personal choice as far as looks go, but good airflow is extreamly important in a case

my case is a centurion 5 its not that crash hot as far as looks go but cooling it is exelent it has a complete mesh front!
on my case i have an intake fan (80mm) blowing cool air across the HDD's and a monstor 120mm exhaust fan blowing out the hot air.

does the fan on your CPU blow air down towards the processor or up away from it?

here are some good ones i found on newegg (guessing that its an LGA 775 socket):
http://www.newegg.co...N82E16835118115
http://www.newegg.co...N82E16835106061
http://www.newegg.co...N82E16835128009
http://www.newegg.co...N82E16835128012

and theres heaps more have a look on that site there are some good ones.

i also noticed that your GPU temp is extreamly high aswell my suggestion would be to buy a new case and trasnfer everything over to that if both your CPU and GPU temps are high i would change the case you arent getting enough cool air circulating around.

i will have a look on newegg and post back with some links

i am surprised you havent done more damage with temps that high!!!

troppo

Edited by troppo, 19 June 2006 - 04:22 AM.

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#8
troppo

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heres ome random cases i have choosen mainly for cooling if you dont like the style thats fine they are only suggestions :whistling:

http://www.newegg.co...N82E16811144151 (good but would slap a 120mm fan on the back)

http://www.newegg.co...N82E16811144125 (comes wiht a decent power supply)

http://www.newegg.co...N82E16811133154 (bit pricey, no PSU)

http://www.newegg.co...N82E16811133132 (no PSU)

http://www.newegg.co...N82E16811133143 (bit pricey)

thermaltake are good case that allow pleanty of airflow and are good to upgrade

heaps more but not all the time in the world to look at em

troppo
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#9
rumble291

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its probably your CPU overheating. If you are going to get a new case I would buy either a new PSU already braided or buy a braiding kit also get some round IDE cables as ribbon cables can keep stop the airflow in the case. Its cheaper to buy a new fan and heatsink but a decent one.
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#10
Rothers2005

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well this big fan il try and explain it best i can it has a normal fan but then has a tube attached to it which blows out of the vent its really weird 1st ive ever seen

but i think i will invest ina new case and a new fan, cheers for the help guys il have to try another site im in UK so il try aria or scan maybe
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#11
Rothers2005

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its not hard to attach the new one is it? fan i mean

Edited by Rothers2005, 19 June 2006 - 05:57 AM.

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#12
rumble291

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Oh is it a packard Bell by any chance because I know they have only the CPU fan no case fan and it has a vent on the side of the case. they are rubbish those coolers. There not that hard to install you will need to spread thermo grease on the CPU though. look it up on the net if your not sure how to.
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#13
Rothers2005

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hi ive been down shop and got a new CPU fan and a fan to blow air out the back (a fancy one with lights) one question on this fancy fan there is a power connetor and a small 3 pin connector which do i use and where do they go :S
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