I'll try to be complete...
Since a week I have upgraded Norton 2003 to Norton 2006. Yesterday, I upgraded my memory from 2x256 to 2x1024 and ran a defrag on the disks, as some games started to lag a bit. I was planning to upgrade the memory anyway and I suspected that Norton 2006 was just a bit heavier than 2003 and the combination with online gaming was hitting the edge now and then.
Since yesterday as well, my pc freezes. It can take an hour, it can take 15 minutes, but at some point it just... stops. HDD stopped completely, the only sound from the case being all the fans (I have 2 case fans, a CPU fan, a Power Sup fan and a GPU fan). The screen remains the same, nothing happens anymore. If the screensaver was on, then it freezes, if energy save was on, the screen remains black. In other words, the monitor is working fine, there are just no signals coming. I don't know whether this means it keeps displaying the same image on its own or whether the GPU is still refreshing that same image, but anyway...
I have tracked my steps on the pc, naturally, and here are my conclusions:- It could be the new version of Norton 2006 conflicting with something or working incorrectly, but why did it work for a week then, before starting to freeze? Note: I'm not sure when I installed Norton Systemworks 2006, might be a few days after installing the Norton antivirus and internet security/firewall.
- It could be the new memory. I inserted the memory at 11:00 am, ran a defrag during the whole afternoon (on each partition seperately, one by one, and I was watching the World Cup, so at times it was idle ). After dinner, at 8:30 pm, I started Guild Wars (pc was still on, but had been idle for a bit; GW is like World of Warcraft for those who don't know). I thought it was a game lag/bug and rebooted. Within a few minutes, it froze again. Of course I replaced the old memory, but after 15 minutes or so (no GW, just virus scan, as it was time for the regular scan but the freezes had interrupted it), it froze again, with the perfectly fine old memory. <edit> the memory modules, according to the shop, are from the same batch.
- Maybe I hit something when placing the new memory, but I can't see anything. A transistor cilinder near the video card which I had to remove to acces the memory? It isn't standing perfectly straight, but only a bit, I think it's ok. (For the record, I am not skilled enough to start using tools and equipment on my hardware except a screwdriver for the case )
- It could be the defrag. Maybe something went wrong and something got corrupted. I booted from the windows CD to see if I could run a repair, but it only said "which windows partition do you want to log into" (in dutch, I hope the translation is ok) and then I was in C:/WINDOWS> ... and didn't know what to do anymore. Doing stuff the the CD without booting from it gave me the message that the system was newer than that of the CD (CD is XP + SP1 2003 OEM and I have SP2, so that is correct). Any suggestions on this are appreciated. How do I check what should be repaired (if anything) and then how do I do it?
- Option: I just got back from a trip and wanted to place some photos on my HDD. I couldn't. This is an old problem that I solved with a BIOS upgrade (was an USB problem). I think I did the photos (I managed to transfer 3 of 149) before the new memory and therefore also before the defrag, but I'm not sure (I'm not at home right now). If this is something new (USB pen is still working fine, as is, I think, my iPod), then it could be related, which might give some of you omniscients a clue It might also just be the Nikon Transfer program.
The heat of the system is not really higher than usual I think, but I cannot check during the freeze. After one reboot, I got a bit of a higher temp, but I had been running GW and the antivirus, so it might just have been sweating a bit. Or it just got too hot, could be (but I'd rather expect a spontaneous reboot than a freeze). I used SpeedFan to check the temps, but I only get a Temp 1, Temp 2, Temp 3, Local Temp, Remote Temp, and another Temp 1, and I don't know which is which I did clean the system, even though it was not really dusty yet.
I believe there is something in Admin Tools -> Services called Symantec Core LC, so I checked and it is on (just to be sure. I am planning to do a memory test on the new RAM (http://www.memtest.org , right?), but haven't had the time yet. I might try deinstalling Norton 2006 and reinstalling 2003, but that will be an annoying lot of work with all kinds of downloads and updates that need to be run, so I'd rather do that (for a whole day) as a last resort. I consulted the wall with my head, but my significant other half made it clear that the wall was too expensive for that.
My specs, from the top of my head:
Windows XP SP2
Norton 2006 AntiVirus, Internet Security & System Works
AMD Athlon 2800+ Barton (with the default heatsink + fan, nothing added/upgraded).
Kingston 2x1024 DDR 333 (2x166) PC3200
Epox 8RDA3+ nForce 2 motherboard
Western Digital 120GB HDD encased in a CoolMax silencer/cooler.
Thanks in advance for any ideas and suggestions!
Edited by pluisje, 20 June 2006 - 03:29 PM.