[brown1950]

My system Restore is not showing in System Properties also i cannot use msconfig when i try Run ! Any help in solving these problems would be appreciated

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Items in blue which are underlined are clickable to give more information about the process

Click start then run, type prefetch then press enter, click edit then select all, right click any file then click delete, confirm delete

Click start, all programmes, accessories, system tools to run disc clean up

Click start, all programmes, accessories, system tools to run disc defragmenter

Click start then run, type sfc /scannow then press enter, you need the XP CD and Windows File Protection will show a blue onscreen progress bar, when the bar goes, reboot

[Retired Tech]

Items in blue which are underlined are clickable to give more information about the process

Click start then run, type prefetch then press enter, click edit then select all, right click any file then click delete, confirm delete

Click start, all programmes, accessories, system tools to run disc clean up

Click start, all programmes, accessories, system tools to run disc defragmenter

Click start then run, type sfc /scannow then press enter, you need the XP CD and Windows File Protection will show a blue onscreen progress bar, when the bar goes, reboot

[brown1950]

Many thanks for your prompt reply. Before i do as you suggested my XP CD tells me ' You have a newer version installed by using this version all files/programmes could be lost' Basically i do not have the latest XP programme CD ! What next ?

[Retired Tech]

You got that when you clicked start then run, typed sfc /scannow and pressed enter?

[brown1950]

I got the message when i inserted the cd and opened in run. When i type sfc/ scannow in run i get nothing !

[Retired Tech]

Leave the CD

Click start then run, type (specifically)

sfc /scannow

or copy and paste it from here then press enter

When it asks for the CD, load it

[brown1950]

Did as you said - windows file protection opened then closed - nothing happened

[Retired Tech]

Right click the taskbar, click task manager, click file, click new task, type sfc /scannow then press enter, leave the CD until it asks

[brown1950]

Did as you suggested - Windows file protection opened and then closed after 15 seconds with no action !

[Retired Tech]

Do you need to restore the system now

If so, is there a particular reason

[brown1950]

I don't need the system restore facility now however i might for the future. Also why when i type 'msconfig' in run nothing happens apart from windows saying cannot find the file ?

[Retired Tech]

1. Click Start, click Run, type %windir%\inf and press enter

2. Locate the Sr.inf file, right-click the file, and then click Install.

3. In the Files Needed dialog box, click Browse. Locate the Sr.sy_ file in the i386 folder of the Windows XP CD, click the file, and then click Open.

4. When the installation is completed, restart your computer.

As the computer reboots, keep tapping F8 during the initial start-up until you get options, select Safe Mode with a Command Prompt then press enter.

2. Log on to your computer with an administrator account or with an account that has administrator credentials.

3. Type the following command at a command prompt, and then press ENTER:

%systemroot%\system32\restore\rstrui.exe

4. Follow the instructions that appear on the screen to restore your computer to an earlier state.

Look for the most recent system checkpoint created before the errors to restore from

[brown1950]

File sr.inf is not there !

[Retired Tech]

You should have found two, it is the sr one you need

[brown1950]

No sr files are there !