[drlovemoose]

When I startup the PC and boot from the XP setup cd I get an error saying in Windows Setup.
"An unexpected error (271892658) occured at line 1773 in d:\xpsprtm\base\boot\setup\arcdisp.c."
I cannot do anything or run the setup or repair. I tried two XP cd's so its not the cd.

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Is the XP CD in the same drive it was installed with

Click start then run, type sfc /scannow then press enter, when it asks for the CD, load it

[Retired Tech]

Is the XP CD in the same drive it was installed with

Click start then run, type sfc /scannow then press enter, when it asks for the CD, load it

[drlovemoose]

I cannot go into Windows. Right in the beginning it says: Windows could not start file is missing or corrupt: System32\drivers\ntfs.sys
It tells me to insert the XP cd to repair but once I get into setup i get that error.

[Retired Tech]

Items in blue which are underlined are clickable to give more information about the process

Start the System Restore Utility at a command prompt

1. Restart your computer, and keep tapping F8 during the initial start-up until you get options, select Safe Mode with a Command Prompt then press enter.

2. Log on to your computer with an administrator account or with an account that has administrator credentials.

3. Type the following command at a command prompt, and then press ENTER:

%systemroot%\system32\restore\rstrui.exe

4. Follow the instructions that appear on the screen to restore your computer to an earlier state.

Look for the most recent system checkpoint created before the errors to restore from

For additional information about the Safe mode with a command prompt, click 315222 to see a description of the Safe Mode Boot Options in Windows XP

http://support.micro....com/kb/307545/

http://support.micro....com/kb/322756/

[drlovemoose]

I took the PC to the earliest point possible. Once the PC restarted I got the same message saying the NTFS.sys file is missing.

[Retired Tech]

Then it is the two articles below, this is the most likely

http://support.micro....com/kb/307545/

[drlovemoose]

In the article they talk about going in with the cd-rom into recovery. I cannot start the setup because I get an error.

[Retired Tech]

This is for the set up boot discs, choose the ones for your version

http://support.micro...kb/310994/en-us

[drlovemoose]

Ok I see I will have no luck with this. How do I go about formating the hard drive and reinstalling the OS. How do I create a disk from A: and how do i do it? Thanks

[Retired Tech]

You can use the set up discs if you have a floppy drive, they get you to a point where you then use the XP CD to complete

To completely erase all data on the drive(s)

Download Boot and Nuke

Using Boot and Nuke