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Internet Connection Keeps dropping


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#1
wadeb_21

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I have a brand new Dell PC its literally a week old. Everytime I turn on the machine I can get online for about 5 to 10 min then the connection drops or something, but it still says its connected when I check the connection status. The packets being sent and recieved are really low numbers I was wondering what might be causing this. Any help would be greatly appreciated. Thank you
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#2
nevets68

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What kind of connection are you running? Dialup,broadband...ie...cable,fios,dsl?

Once thats established we can procede from there.
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#3
wadeb_21

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What kind of connection are you running? Dialup,broadband...ie...cable,fios,dsl?

Once thats established we can procede from there.


The Connection is DSL. Thanks allot for the quick response.
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#4
wadeb_21

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Now it doesn't even allow me to stay on for 5 to 10 min. I turn the PC on and it says I'm connect but can't get online. I"m not sure if the NIC is corrupt or what, but if that was the case no packets at all would be sent or recieved correct? Thanks
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#5
wadeb_21

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Ok so now I tried doing a repair on the conection and it tells me that it could not flush the DNS cache. So then I went into command prompt and tried flushing the DNS cache and this is the following error msg I get
Could not flush the DNS resolver cache: Function failed during execution. I'm kinda thinking about relaoding Win XP on the machine? I really don't want to do that because its a brand new machine and shouldn't be doing this. Does anyone know what is going on here I would really appreciate some help thanks.
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#6
nevets68

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I did some looking online and it appears that others have had the same issues as yourself.

http://www.google.co...G=Google Search

One person had to update the Norton Security apps on his pc. Once done, he was able to flush the dns.
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#7
wadeb_21

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I did some looking online and it appears that others have had the same issues as yourself.

http://www.google.co...G=Google Search

One person had to update the Norton Security apps on his pc. Once done, he was able to flush the dns.


Thanks I'll take a look and see what I can find. I'll let you know what the outcome is thanks again.
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