[Mike in NJ]

Good evening<

My computer has been running very slow. When I try to do almost anything, start a new program, etc, it seems to take forever to get going. It seems to be thrashing about, trying to make room in memory. I restarted the computer, that seems to make it run a little faster for awhile, but on restart it gave me a blue screen with an error message. The stop message was: stop: 0x0000008e (oxcoooooo5, 0x52696D57, 0xefad8680, 0x00000000).

I powered off the computer and back on, it came up to the log in screen quickly. When I logged on, it took forever, more than 5 minutes before I could do anything. It gave me a popup that said the system has recovered from a serious error, the report contains the "error signature": BCCode : 1000008e BCP1 : C0000005 BCP2 : 52696D57 BCP3 : EFA08680
BCP4 : 00000000 OSVer : 5_1_2600 SP : 2_0 Product : 256_1

I hope this helps point to something.

Anything you can do to help is appreciated.

Thank you,

Mike

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A few things to look at, which you should deal with in order

Please follow the procedures outlined here: Malware Removal Guide

You will need a PC which can connect to the internet

Run all the programmes as advised then post a current Hijack This Log in a new topic in the Malware Forum

For the purpose of accurate malware analysis, Hijack This Logs are only dealt with in the Malware Forum. Posting them anywhere else will result in a delayed response

If you are unable to run any of the programmes, please ask for advice in the Malware Forum

Download Memtest

Run it overnight if possible

Using Memtest


Items in blue which are underlined are clickable to give more information about the process

Click start then run, type prefetch then press enter, click edit then select all, right click any file then click delete, confirm delete

Click start, all programmes, accessories, system tools to run disc clean up, then from system tools, run disc defragmenter.

Click start then run, type sfc /scannow then press enter, you need the XP CD and Windows File Protection will show a blue onscreen progress bar, when the bar goes, reboot

If you do not have an XP CD you can borrow a same version as was originally installed XP CD, if you downloaded SP2 then you need an SP1 XP CD

Click start then run, type chkdsk /f /r then press enter, type Y to confirm for next boot, press enter then reboot.

Windows will appear to load normally then either the monitor will show progress or the screen will go blank, do not disturb this.

This will take an hour or so before it gets to the desktop.

Download and install Tune Up 2006 Trial

Run Tune Up Disc Clean Up

Run Tune Up Registry Clean Up

Click Optimize and Improve to run Reg Defrag, which will take a few minutes and need a reboot. You should disable the antivirus programme to run this and check it is running after the reboot

After the reboot, click optimize then system optimizer to optimize the computer, select computer with an internet connection from the drop down menu, this also requires a reboot

After the reboot, click optimize then system optimizer to accelerate downloads, select the speed just above your actual connection speed, this requires a reboot

After the reboot, click optimize then system optimizer to run system advisor

[Retired Tech]

A few things to look at, which you should deal with in order

Please follow the procedures outlined here: Malware Removal Guide

You will need a PC which can connect to the internet

Run all the programmes as advised then post a current Hijack This Log in a new topic in the Malware Forum

For the purpose of accurate malware analysis, Hijack This Logs are only dealt with in the Malware Forum. Posting them anywhere else will result in a delayed response

If you are unable to run any of the programmes, please ask for advice in the Malware Forum

Download Memtest

Run it overnight if possible

Using Memtest


Items in blue which are underlined are clickable to give more information about the process

Click start then run, type prefetch then press enter, click edit then select all, right click any file then click delete, confirm delete

Click start, all programmes, accessories, system tools to run disc clean up, then from system tools, run disc defragmenter.

Click start then run, type sfc /scannow then press enter, you need the XP CD and Windows File Protection will show a blue onscreen progress bar, when the bar goes, reboot

If you do not have an XP CD you can borrow a same version as was originally installed XP CD, if you downloaded SP2 then you need an SP1 XP CD

Click start then run, type chkdsk /f /r then press enter, type Y to confirm for next boot, press enter then reboot.

Windows will appear to load normally then either the monitor will show progress or the screen will go blank, do not disturb this.

This will take an hour or so before it gets to the desktop.

Download and install Tune Up 2006 Trial

Run Tune Up Disc Clean Up

Run Tune Up Registry Clean Up

Click Optimize and Improve to run Reg Defrag, which will take a few minutes and need a reboot. You should disable the antivirus programme to run this and check it is running after the reboot

After the reboot, click optimize then system optimizer to optimize the computer, select computer with an internet connection from the drop down menu, this also requires a reboot

After the reboot, click optimize then system optimizer to accelerate downloads, select the speed just above your actual connection speed, this requires a reboot

After the reboot, click optimize then system optimizer to run system advisor

[Mike in NJ]

Thank you so much for your advice. Thus far, I have done all you suggested except run memtest, which is important in my situatioon. I do not have a floppy, so I need to run it from a cd. I am trying to follow the instructins for creating the cd, and getting nowhere, it won't run/boot. Any easier directions on creating the cd?

Thank you,

Mike

[Retired Tech]

If you click using memtest there is a link for CDBurner XP which makes ISO Image files, you need to burn as an image, not copy to a CDR