[ElmoScoggins]

I was infected with a virus(es) recently which Symantec seems to have caught, yet I get a periodic popup about the same virus (sysupd.dll) every day. It says it's quarenteened, by not removed. Then there is the isearch problem. I have run HiJack This, Microsoft Anti-Spy Beta, Ad-Aware, Spybot all of which say they have removed lots of files, only to have them reappear. When I'm connect to the internet, the toolbar redirects my IE and when I try to remove it directly, all of the associated apps & DLL's reappear. I was able to wipe and reinstall run32dll.exe, which solved some problems, but nothing else seems to work. Any help would be greatly appreciated.

Logfile of HijackThis v1.99.1
Scan saved at 1:39:48 PM, on 3/14/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\NEW2000\System32\smss.exe
C:\NEW2000\system32\winlogon.exe
C:\NEW2000\system32\services.exe
C:\NEW2000\system32\lsass.exe
C:\NEW2000\system32\svchost.exe
C:\NEW2000\System32\svchost.exe
C:\NEW2000\system32\spoolsv.exe
C:\NEW2000\Explorer.EXE
C:\Program Files\AnalogX\CookieWall\cookie.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Symantec\pcAnywhere\awhost32.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\NEW2000\System32\nvsvc32.exe
C:\NEW2000\System32\vmss\vmss.exe
C:\NEW2000\system32\installer.exe
C:\NEW2000\System32\vivkyk.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Andrew Abrams.AMA-LAPTOP\Desktop\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = www.msn.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O1 - Hosts: 69.20.16.183 auto.search.msn.com
O1 - Hosts: 69.20.16.183 search.netscape.com
O1 - Hosts: 69.20.16.183 ieautosearch
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [CookieWall] C:\Program Files\AnalogX\CookieWall\cookie.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [Desktop Search] C:\NEW2000\isrvs\desktop.exe
O4 - HKLM\..\Run: [ffis] C:\NEW2000\isrvs\ffisearch.exe
O4 - Global Startup: Control Panel.lnk = C:\PrimeAccess\Control\CONTROL.EXE
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - c:\program files\partypoker\tmpUpgrade\..\PartyPoker.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - c:\program files\partypoker\tmpUpgrade\..\PartyPoker.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{0ECBFDC9-3B38-4591-BD86-D4B0FA2AA2FF}: NameServer = 10.10.15.50
O17 - HKLM\System\CS1\Services\Tcpip\..\{0ECBFDC9-3B38-4591-BD86-D4B0FA2AA2FF}: NameServer = 10.10.15.50
O18 - Filter: text/html - {950238FB-C706-4791-8674-4D429F85897E} - C:\NEW2000\isrvs\mfiltis.dll
O20 - Winlogon Notify: MediaContentIndex - C:\NEW2000\system32\h04mlah11d4.dll
O20 - Winlogon Notify: NavLogon - C:\NEW2000\System32\NavLogon.dll
O20 - Winlogon Notify: PCANotify - C:\NEW2000\SYSTEM32\PCANotify.dll
O23 - Service: pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\NEW2000\System32\nvsvc32.exe

Thanks!

[Advertisements]

We can definitely help you, but first you need to help us. The first step in this process is to apply Service Pack 1a for Windows XP. Without this update, you're wide open to re-infection, and we're both just wasting our time.
Click here: http://www.microsoft...p1/default.mspx
Apply the update, reboot, and post a fresh Hijack This log.

[coachwife6]

We can definitely help you, but first you need to help us. The first step in this process is to apply Service Pack 1a for Windows XP. Without this update, you're wide open to re-infection, and we're both just wasting our time.
Click here: http://www.microsoft...p1/default.mspx
Apply the update, reboot, and post a fresh Hijack This log.

[ElmoScoggins]

I tried the update, but it gets about 2 mins in and gives an "Invalid Product Key" error. This is a legit XP Pro installation, and I have done earlier updates...now what?

[coachwife6]

This is a difficult infection to clean up. Once we get it cleaned up, you will be infected right away since you don't have windows updated.

Read this:

http://www.mvps.org/.../common.php#sp1

I would try all the recommended steps suggested here and see if that will work.

here?

[ElmoScoggins]

This is not going to be easy... I cant get "My Computer" properties to open! Missing Rundll32.exe, which I know is present. I have the repair disk, but I'm not sure how to expand the file with the right parameters...
help?

[ElmoScoggins]

Can anyone get me started again? Before I can proceed, I need to expand Rundll32.ex_ because Properties on "My Computer" is not working but I don't know the format.

Help!

[coachwife6]

Try looking at this link. Has some good information.

http://www.softwaret...ead.php?t=14845