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Cannot Restore


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#1
engineer49

engineer49

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i got hit with pesttrap. updated my mcafee anti-virus and added spy sweeper and spyware doctor. Everything is running fine except there is still a small pesttrap program that will not delete and i cannot change my desktop background. i tried to run the restore function but my computer tells me it cannot restore to the selected date. i tried multiple dates and still no luck. i want to change my desktop background, new baby pics! and would like to get rid of that .5 MB little pesttrap program.

thanks
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#2
Retired Tech

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Please follow the procedures outlined here: Malware Removal Guide

You will need a PC which can connect to the internet

Run all the programmes as advised then post a current Hijack This Log in a new topic in the Malware Forum

For the purpose of accurate malware analysis, Hijack This Logs are only dealt with in the Malware Forum. Posting them anywhere else will result in a delayed response

If you are unable to run any of the programmes, please ask for advice in the Malware Forum
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#3
engineer49

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I followed the guidelines suggested above and it worked great. You have to be patient and follow the entire process for it to work. thanks again. remember keep your protection up to date and avoid this mess.
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