[digirope]

Hi All,

First post!!!

My parents purchased a computer about 4 months ago and have had AOL broadband ever since but last week it failed to connect, I managed to fix it at the weekend with the help of the AOL guy via the telephone.
But it has gone again, but I think it's a computer fault and not AOL as when you start up you get a RUNDLL message that reads,

ERROR loading C:\WINDOWS\system32\MSNSA32.dll Invalid access to memory location

Any ideas???

[Advertisements]

The MSNSA32.dll is not a standard windows dll.
I suggest you check for virusses, spyware, adware,...

hop it helps,
greetz

Also, you can unregister the .dll:
regsvr32 /u c:\windows\system32\MSNSA32.dll

Edited by Caracas, 06 July 2006 - 06:49 AM.

[Caracas]

The MSNSA32.dll is not a standard windows dll.
I suggest you check for virusses, spyware, adware,...

hop it helps,
greetz

Also, you can unregister the .dll:
regsvr32 /u c:\windows\system32\MSNSA32.dll

Edited by Caracas, 06 July 2006 - 06:49 AM.

[digirope]

The MSNSA32.dll is not a standard windows dll.
I suggest you check for virusses, spyware, adware,...

hop it helps,
greetz

Also, you can unregister the .dll:
regsvr32 /u c:\windows\system32\MSNSA32.dll

How do I do that?

[Caracas]

To unregister the .dll:
click Start and the Run (if you have an english version of XP)
A small box will appear where you can type(or copy and paste this ): regsvr32 /u c:\windows\system32\MSNSA32.dll

It could be that another application uses this .dll, I'm not sure
If I were you, I'dd first run a full virusscan and spyware scan

greetz

[digirope]

To unregister the .dll:
click Start and the Run (if you have an english version of XP)
A small box will appear where you can type(or copy and paste this ): regsvr32 /u c:\windows\system32\MSNSA32.dll

It could be that another application uses this .dll, I'm not sure
If I were you, I'dd first run a full virusscan and spyware scan

greetz

So I need to get my parents to purchase a virusscan software pack?

[Caracas]

No, there are plenty of free virusscanners available on the internet.
Also anti-spyware can be found everywhere.
I recommend Hitman Pro as anti-spyware
for virusscanners there is AVG, AntiVir and many more.

Also this site seems to have a good way to handle spyware, virus, trojans. Check it out

greets

[root]

After running a quick Google search I was lead to research.sunbelt-software.com which tells us that it is in fact malware. A p0rn dialer, to be exact. More information on what exactly a dialer is click HERE

As was suggested before, unregister the DLL and run a virus scanner. There is no reason to buy a suite as there are many free virus scanners out there - here are a couple;

AVG AntiVirus - http://free.grisoft.com/doc/1
AntiVir Personal Edition Classic - http://www.free-av.com/

Best of luck,
Root

[digirope]

No, there are plenty of free virusscanners available on the internet.
Also anti-spyware can be found everywhere.
I recommend Hitman Pro as anti-spyware
for virusscanners there is AVG, AntiVir and many more.

Also this site seems to have a good way to handle spyware, virus, trojans. Check it out

greets

But as I said before this error is preventing internet connection.

[Caracas]

Then how do you post here on this forum?

[digirope]

Then how do you post here on this forum?

It's my parents computer and I'm at work.

[root]

It's my parents computer and I'm at work.

Corporate dollars well spent...

You can always put them onto a CD-R or other removeable media, like pen/flash drive.

[digirope]

It's my parents computer and I'm at work.

Corporate dollars well spent...

You can always put them onto a CD-R or other removeable media, like pen/flash drive.

Cheers All.