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Comp freaks out @ My Computer


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#1
jester620

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Hey guys, I am in need of your help.

When I double-click on "My Computer" on desktop, the window opens but no drives are shown in the window.

I can wait for hours and no change. I click to close it (either through Ctrl+Alt+Del or by hitting X) and it finally shows me that "My Computer is no longer responding."

I choose End Now and the screen goes to a blank wallpaper. It remains in this state for 5-20 minutes.

Now, here's the thing that really has me puzzled on it... This happens intermittently! So I gotta cross my fingers and hope it doesn't freeze on me when I want to open My Computer.

Lemme know if you have any ideas on this.

--------------------------------------------------------
Dell Dimension 4600
Windows XP Pro Sp2
Pentium4 2.80 GHz
80 GB HD
1.0 GB RAM
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#2
gerryf

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right click MY COMPUTER


what choice is in bold?
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#3
jester620

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When I right-click on My Computer, "Open" is in bold.
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#4
gerryf

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ok, rule that one out

start > run
services.msc
<enter>

scroll down to Windows IMage Acquisition service

double click, set the startup type to DISABLE

Click OK, OK

reboot

see if the problem repeats
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#5
jester620

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Thank you for your help!

At this point the problem is no longer showing up. But as I said before, this is an intermittent problem...

So we'll see if it is truly fixed or not. <crossing fingers>
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#6
jester620

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Well as I was afraid. The problem has reared its head again. The computer is still freezing when I try to go into "My Computer."

Any new ideas?
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#7
Vaillant

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I have exactly the same system, and I had this problem too... Do you have a printer-scanner or anything like that with memory card readers?
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#8
jester620

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No, I don't have anything like that connected to this computer.

I'm about at my wit's end with this computer.
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#9
jester620

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This same problem, though with much less "blank screen" time, just happened on another computer in our network.

Could this be some sort of virus/malware?

I still think its a problem with windows somewhere.

The second computer is identical to the first.
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#10
Vaillant

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Hmm... If the 2 computers are the same... Then I'd say chances of malware just increased. Why don't you stop by the malware section before we look into this further.
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#11
Metallica

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I'm closing this one.

Help is continued here:

http://www.geekstogo...howtopic=129613
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