Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Stop errors on boot-up!


  • Please log in to reply

#1
barefoothuck

barefoothuck

    Member

  • Member
  • PipPip
  • 15 posts
I've recently been getting windows stop errors during my boot-up on XP. It usually happens 2-3 times, shutting down my computer each time, until I can finally boot-up safely. The only major software changes I've made have been installing SP2 to my XP using Windows Update. But due to a power outage at my house, the sp2 installation was interrupted and was unistalled, and then re-installed safely again. I've since had problems downloading further updates, such as installing the Windows Installer 3.1.

The info I have on the stop errors are this:

Error type : Windows stop error (A message appears on a blue screen with error code information)

Solution available? : No (see Next steps)

What does this error mean? : Windows has encountered an error from which it cannot recover and needs to restart

Cause : Unknown device driver

Computer symptoms : A message appears on a blue screen with error code information (for example: e.g. 0x0000001E, KMODE_EXCEPTION_NOT_HANDLED)

Additional steps for you to take : Important: Please continue to send error reports so analysts at Microsoft can study and try to correct the problem as quickly as possible




Does anyone know anything that might can help? Should i uninstall sp2 and see if that solves the problem?

Thanks
-Huck
  • 0

Advertisements


#2
wannabe1

wannabe1

    Tech Staff

  • Technician
  • 16,645 posts
Hi barefoothuck...

Try running a System Restore to a date before you installed SP2 the first time. Does the problem still exist after doing this?

wannabe1
  • 0

#3
barefoothuck

barefoothuck

    Member

  • Topic Starter
  • Member
  • PipPip
  • 15 posts
Unfortunately I don't have a restore point that dates back that far...

Huck
  • 0

#4
wannabe1

wannabe1

    Tech Staff

  • Technician
  • 16,645 posts
What is the make and model of your machine? Is your XP installation cd an OEM version or a retail version?
  • 0

#5
barefoothuck

barefoothuck

    Member

  • Topic Starter
  • Member
  • PipPip
  • 15 posts
HP Pavillion xf335 Notebook...256 ram, S3 Twistker K video card, 1.5gb AMD Athlon, Windows XP Home Edition SP2

I got this computer from a friend in trade for some work. I honestly can't say how or who installed the xp, but I deleted most of the spy/mal/ad-ware and cleaned up the disk, and unfortunately in the process deleting the restore points.
  • 0

#6
wannabe1

wannabe1

    Tech Staff

  • Technician
  • 16,645 posts
Bummer...

The next time you get the machine running, click Start, then Run, type chkdsk /r and click "Ok". When told that the volume is busy and asked if you want to schedule the test to run on the next boot, type Y and press "Enter".

This check is going to take a while...let it finish.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP