I've been doing computers for a long time, but this one has me rather perplexed. I got a call saying that Quickbooks would no longer run. However, Firefox, word, etc still run fine. First action as to have them run a virus scan (AVG) and came back clean, as expected. So I took posession of the machine, and sure enough clickin on the icon it wont run, it starts with a minor splash screen like its starting but then acts like it shuts down. Looking in task manager, it also shows not running. OK, so lets check for a restore point....who knows what might have happend? Did a restore from the day before....no change. Went hunting for the program files itself, and clicked on the exe file and task manager showed something running but nothing showing up on the screen.
OK...so did a backup of the directories, and re-installing the program. It is a legit copy, not bootleg so I have the original install CD.
So as I am waiting for it to install again...figured I'd ask the question. The other strange thing is from windows manger...HELP will NOT run either. Everything was working fine the day before.
So...any ideas oh guru's?
Did a reinstall of the Quickbooks sw...no change. Acts like its starting..then dies. Created a new user as well....no difference.
Edited by hc84037, 09 July 2006 - 05:12 PM.