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My PC shuts down by itself


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#1
chrisstopher

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I recently tested some new memory to see if my motherboard would run it. I put the new memory in the 2nd slot and left he old memory in the 1st slot.
The PC booted up fine and I ran everest to see if it would pick up the new memory.. which it did.
I shut the PC down to put the other new memory in the 1st slot and restarted.
Here is where the problem occurred.
I restarted the computer. The XP logo appeared and then the blue screen like usual. Then the computer reboots. It then goes through the same process again...and again...and again.
I would usually be able to muddle my way through simple things , and the harder I need assistance. Not having the computer actualy on ... I have no idea !!

Thanks\\Chris
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#2
dsenette

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if you put the old ram back in does it work? how many total new sticks are you putting in? are they all the same type?
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#3
chrisstopher

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I tried to put the old ram back in and the same thing happens.
The 2 new ram are the same type , but the first time I logged in was with 2 different types. Now , no matter what I have in (old/new, new/new, old/old) the same thing happens.
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#4
Stabicron

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I tried to put the old ram back in and the same thing happens.
The 2 new ram are the same type , but the first time I logged in was with 2 different types. Now , no matter what I have in (old/new, new/new, old/old) the same thing happens.


Try leaving the new RAM out and just have the one old stick in the 1st slot. What I am curious is wether it could be a faulty ram slot.
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#5
chrisstopher

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I have switched over and tried every combination. Same thing happens. Everything was running fine before I shutdown the first time after putting the new RAM in.
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#6
dsenette

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try booting with no ram....do you get one long beep?

reset the bios---turn the machine off...unplug it from the wall...open it up and take out the CMOS battery (looks like a watch battery) and hold the power button in for about 5 to 10 seconds...put the battery back in...along with the original ram...plug it in and turn it on...
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#7
chrisstopher

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Yeah .. with no RAM there is one long beep.

Tried your suggestion .... same outcome as before. Gets the blue screen for a split second , then reboots.
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#8
chrisstopher

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I let continue to reboot itself , and after the 4th or 5th time, it just logged in normally. I changed them RAM over to the new ... and now everything works fine. What the... ??? I think re-setting the bios must have helped.

Thanks again.
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#9
chrisstopher

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Well I think I spoke too soon. This morning tried to log in and reverting back to the old problem. Should never have [bleep] it down last night.

Could the OS be shutting it down to prevent files being lost ?
Maybe it has nothing to down with the RAM at all ???
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#10
chrisstopher

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anyone ?
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#11
K3NnY

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I have an idea,
While booting up keep pressing F8 before the Windw logo appears, this will get into a menu where you can select configurations like Safe Mode and Restore the last working Configuration.
Here you select: Disable Rebooting on System Error (Or somthing simular I don't know anymore)

Try that, it should reboot and boor as normal, but there probably will be an error message before you can get userselection. Tell me what that message says I might be able to help you further on.
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#12
chrisstopher

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Run the Disable Rebooting on System Error and the error message on blue screen is

Techincal information
***STOP 0x0000007B (0XFC938528,0XC0000034,0X00000000,0X00000000)

When I try and startup in safemode... its get to the file

WINDOWS\SYSTEM32\Mup.SYS and always shuts down.

Thanks for your help.
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#13
dsenette

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you've got an issue with a driver (probably your graphix driver) could you try updating it?
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