[BDale]

Greetings everyone,
I am having trouble with my new external hard drive. I transfered all my documents to this new drive and than did a system back up. (That's why I got the external hard drive). Now I'm getting this message:

F:\is not acceessible
The file or directory is corrupted and unreadable

My OS is XP. Since the drive is new I can always return it and get a refund or an exchange. But I need my info from it. Is this something someone can assist me with.

BDale

Edited by BDale, 16 July 2006 - 09:38 AM.

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did the drive come with an installation cd or anything?

[emery]

did the drive come with an installation cd or anything?

[BDale]

Yes it did. It came with a SimpleTech StorageSync CD. I installed it and started saving files to it. Now I only can see the F:\ but when I click on it I get the message of unaccessable. I tried uninstalling also. My plug and play doesn't even tell me that it found a new hardware or anything. It's just there. This is a 250 GB external hard drive. The "red" light is on, it should be the green one.

Edited by BDale, 16 July 2006 - 09:52 AM.

[emery]

Does the manual tell you anything about what the red light means?

[BDale]

Red light means powered on
Green light means drive read/write activity

And as far as the troubleshooting in the manual is concerned it doesn't state anything about the lights.

When I see the drive in my computer details.

I see F:\. I right-click it and I see
0 bytes free space, 0 bytes used space, capacity 0 bytes.
File Type: RAW

This is all I could get from it.