DSL keeps disconnecting
Started by
Klaus5000
, Jul 22 2006 07:10 AM
#1
Posted 22 July 2006 - 07:10 AM
Klaus5000
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- Member
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- 135 posts
Member
#2
Posted 22 July 2006 - 08:09 AM
Facedown98
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- Technician
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- 2,989 posts
Trusted Tech
Turn off the computer, and disconnect the power going to the modem. Wait 15-30 seconds, and restore power only to the modem. Wait for about 30 seconds and then restore power to the computer. Tell us if this helps.
#3
Posted 23 July 2006 - 10:33 AM
acklan
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- Retired Staff
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- 442 posts
Retired Staff
It sounds like power is back feeding thru the ground. Check and make sure your teleco service is not grounded thru the same ground rod as you electrical service. I have seen this with both cable and DSL. It is usually the cause of a wall switch going back and feeding current back thru the ground.
A bad ground could have similar results. It will allow a static electrical build up with not place to discharge. In that case the wiring covering is damage from rodents, wear, or age (dry rot). If you have a stretch of teleco cord that will each from the service to the modem you can rule out the inside wiring. The teleco can run a line test and narrow it down for you if it is the wiring.
A bad ground could have similar results. It will allow a static electrical build up with not place to discharge. In that case the wiring covering is damage from rodents, wear, or age (dry rot). If you have a stretch of teleco cord that will each from the service to the modem you can rule out the inside wiring. The teleco can run a line test and narrow it down for you if it is the wiring.
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