I am attempting to install a security system (PCI Card and Software) onto this computer. The security system is made by Q-See (www.q-see.com). I have contacted their technical support department regarding the issues I am having, but have had no luck at all getting anything other than "I don't know" type answers.
So, when I attempt to install the software, I get the following error message:
"An option you selected requires that files be installed or uninstalled from your system, or both. A locked file __________, was found while performing the needed file operations. To leave this file as it is on your system, click the ignore button, to retry the file operation click retry or to perform the operation when your system is rebooted, click reboot."
The files that are listed in this error message each time it comes up are as follows:
C:\WINDOWS\SYSTEM32\ADVAPI32.DLL
C:\WINDOWS\SYSTEM32\COMCTL32.DLL
C:\WINDOWS\SYSTEM32\COMDLG32.DLL
C:\WINDOWS\SYSTEM32\NETAPI32.DLL
C:\WINDOWS\SYSTEM32\SHLWAPI.DLL
C:\WINDOWS\SYSTEM32\MSVCRT.DLL
I have tried replacing these files from www.dll-files.com, but I am still getting the same message during installation.
HELP!!!!
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