I need some experts opinion to confirm what I feel is wrong with my computer. I am not an expert, but I have some experience with troubleshooting computers to a certain extent. This time I am at a loss. Two months ago, I bought a new computer for my home and brought my old computer here to work because it was bigger and better than the one we had. Its a small, family business and I thought I'd help out so they wouldn't have to purchase a new computer. I needed a larger computer for the programs I use here at work and my old computer would work just fine. I swapped it out, adding a zip drive to it from our old work computer and fired it up. It wouldn't start. I checked all the connections and everything seems to be fine. I tried to fire it up again to no avail. I decided to just keep trying and what happened is that it would just go so far and then lock up. I also heard a hissing inside the computer, which I feel originated around the RAM or Video card. I didn't hear any beeps. About the fifth time, the computer started up and would work all day with no problem. I was told to reformat it and did so, reinstalling Windows ME. Had the same problem. I was told to get rid of ME and get XP. Did that, installed it and still had the problem. A friend of mine did a diagnostic on it and found nothing wrong with it and he was puzzled. He advised that I just keep it on all the time until the problem burned itself out or showed itself and then he'd fix it. I've been doing that for over two weeks and now have a problem where it reboots everytime the screen saver goes on (3D) or any time I play a video.
I put it through the DirectX tests and all was fine. I ran a RAM Memory test and did not get any errors. I found your board (which, BTW, was the best info I've gotten so far) and kept reading that I should check my temperatures because everyone is telling me I have an over heating problem and should change the power supply. I just don't think it's the power supply. Anyway, I got Everest, the program your site suggested and it found several errors, but the temps were ok. I have an AMD Athlon-PECM, 1100 MHz computer with VIA VT8363(A) Apollo KT133(A) Motherboard Chipset, 384 MB (SDRAM) and a BIOS type of (AMI (06/26/01). OS is Windows XP Home Edition which I just installed two weeks ago. When running Everest, it told me the following:
-Temps according to your site are fine. Run from 73 to 84 degrees on Sensor Properties and 73 to 91 degrees on the Motherboard, CPU, AUX and Seagate ST320413 (don't know what that is).
-States SSE is not supported. Upgrade your CPU to speed up applications optimized for SSE. What is this? Tried to find something on your site, but couldn't.
-Suggests I install more memory to optimize applications performance.
-System BIOS & Video BIOS are more than 2 years old. Update if necessary. How do you do that?
-Hardware Transform & Lighting is not supported. Modern 3D games may require it. What does this mean?
I ran it through Virus checker, Pest Patrol and Ad-AwareSE finding nothing, so I don't think it's a virus. I know it's a hardware problem.
I really feel this is a Video Card problem or this computer is not compatible with WindowsXP, but the booting problem came before I installed XP. I got the rebooting problem after I installed XP. So even if XP is the rebooting problem, what is the problem with not being able to reboot until I try it 5-6 times? I used to watch a lot of movies on this computer when I had it at home. Could I have burned out the video card. Or more acurately, could it be starting to go? Is that possible when I still can run a few small 3D games on the internet or run some smaller, tutorial type programs from my computer? And if I can do that, why does it reboot when a 3D screen saver is running or when I play a video, which is whats running usually when it reboots.
Before I chuck this computer and get a new one, I sure could use some suggestions on what to check so I can save the company some money. It was my idea to do this and the old computer is already gone. I feel so responsible. I'd really like to solve the problem.