[Popadija58]

Hi,

I have tried to install Motorola Phone Tools from the Cd I have purchased with mobile phone (Motorola V3). During installation I have message that file PbkInstall.dll was missing. I click Ok and installation continuing. After finished installation tried to run program but new windows poping and say that cannot find GRCONV.dll so program wont run at all. I tried to reinstall from disk several times and message is always same. Then I downloaded PbkInstall.dll and copied into Motorola program directory as well as GRCONV.dll and copied into Windows directory. When tried to run program again have another message wich said: This application has failed to start because Comm.dll was not found. Then suggestion to reainstal application which really nor fixing anything.
Any suggestions please.

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Ask Motorola to replace the disc

OR

Uninstall Motorola phone tools with add and remove

Items in blue which are underlined are clickable to give more information about the process

Click start then run, type prefetch then press enter, click edit then select all, right click any file then click delete, confirm delete

Click start, all programmes, accessories, system tools to run disc clean up, then from system tools, run disc defragmenter.

Click start then run, type sfc /scannow then press enter, you need the XP CD and Windows File Protection will show a blue onscreen progress bar, when the bar goes, reboot

Download and install Tune Up 2006 Trial

Run Tune Up Disc Clean Up

Run Tune Up Registry Clean Up

Click Optimize and Improve to run Reg Defrag, which will take a few minutes and need a reboot. You should disable the antivirus programme to run this

Check the anti virus is running after the reboot

After the reboot, click optimize then system optimizer to optimize the computer, select computer with an internet connection from the drop down menu, this also requires a reboot

After the reboot, click optimize then system optimizer to accelerate downloads, select the speed just above your actual connection speed, this requires a reboot

After the reboot, click optimize then system optimizer to run system advisor

Install Motorola phone tools

[Retired Tech]

Ask Motorola to replace the disc

OR

Uninstall Motorola phone tools with add and remove

Items in blue which are underlined are clickable to give more information about the process

Click start then run, type prefetch then press enter, click edit then select all, right click any file then click delete, confirm delete

Click start, all programmes, accessories, system tools to run disc clean up, then from system tools, run disc defragmenter.

Click start then run, type sfc /scannow then press enter, you need the XP CD and Windows File Protection will show a blue onscreen progress bar, when the bar goes, reboot

Download and install Tune Up 2006 Trial

Run Tune Up Disc Clean Up

Run Tune Up Registry Clean Up

Click Optimize and Improve to run Reg Defrag, which will take a few minutes and need a reboot. You should disable the antivirus programme to run this

Check the anti virus is running after the reboot

After the reboot, click optimize then system optimizer to optimize the computer, select computer with an internet connection from the drop down menu, this also requires a reboot

After the reboot, click optimize then system optimizer to accelerate downloads, select the speed just above your actual connection speed, this requires a reboot

After the reboot, click optimize then system optimizer to run system advisor

Install Motorola phone tools