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Internet Explorer Keeps Closing Repeatedly- HELP PLEASE.


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#1
Adjoa

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I've been having this problem for a couple of days now and I cannot find a solution anywhere; no matter how many sites I try. This site is my last resort and if this place can't help me I'm going to have to restore the system which I REALLY don't want to do.

The problem is every time I start the internet, no matter what browser, I get IE messages telling me it needs to close down. I click don't send numerous times because it keeps popping up. Eventually the internet will just stop working and I have to restart the computer all over again. It happens like almost 5 times in an hour. I can't get it to stop. I've run Ad-Aware and it still hasn't stopped. I don't have that sysu.exe file running, (which some other site suggested). I just don't know what to dooo. :whistling:

Internet Explorer will just say IE needs to close, sorry for the inconvenience. When I press 'Don't Send' the message goes away but it returns in less than a minute. Eventually it all ends in the computer restarting and the WHOLEEE process starts again. It's honestly driving me crazy and I just want to fix it!!

Someone please help me; I would be ever so grateful!

Edited by Adjoa, 03 August 2006 - 01:28 AM.

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#2
Retired Tech

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Items in blue which are underlined are clickable to give more information about the process

Click start then run, type prefetch then press enter, click edit then select all, right click any file then click delete, confirm delete

Click start, all programmes, accessories, system tools to run disc clean up

Click start, all programmes, accessories, system tools to run disc defragmenter

Click start then run, type sfc /scannow then press enter, you need the XP CD and Windows File Protection will show a blue onscreen progress bar, when the bar goes, reboot

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#3
Adjoa

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Thank you so much for responding Keith!!! I'm going to try this but the only thing is I don't think I have an XP CD. I only have these three restore CD's from E-machines that came with the computer. It says "bootable" on it; is that what you're talking about?
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#4
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Run sfc /scannow and when it asks for the CD, it may name the e-machine CD, if not, insert one, if it says wrong disc, try another and so on
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#5
Adjoa

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Sorry I've taken so long to reply, I didn't have access to my computer. Running the disk defragmenter alone solved the problem sort of. Now my internet well randomly just stop though it doesn't close- it just disconnects.
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