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XP Professional and Sound problems


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#1
fluffhead

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Hi -
I had to replace my hardrive and purchased the XP Professional OS, my former system was XP Media Edition that had come pre-installed in my HP 1170n Desktop, and I could not re-install the Media Edition on the new drive. So, installed the new HD and installed XP Professional, booted up and everything is great - but I have NO sound, No system sound, and according my Device Manager - NO Sound or Audio Device at all! I looked under controlpanel/system/sounds and it is all greyed out, showing no device. The speakers were working fine and are less than a year old - Cyber Acoustics 3000 3-piece. I found some mention of others having the same problem and want to fix this the right way.

Any ideas?

Thanks again,
Fluffhead
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#2
Retired Tech

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You would usually need to install software for the soundcard

Onboard sound drivers would be on the motherboard CD
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#3
fluffhead

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Hi-
I have no software for the sound card and have no idea how to determine what kind of sound card I have or how to find the software for it. If you could direct me I'd appreciate it - I'm not an expert, but can find my way around a computer.

Fluffhead
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#4
Facedown98

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Alright, let's find out which card you have. Click on Start -> Run. In the run box, type dxdiag press enter. You may see a small gray box appear. Click yes on that. You will now see a much larger window. Click on the Sound tab. At the top-left of that window, please read out the name you see there. Once we figure out which card you have, we will determine the manufacturer of the card, which is where you will get your drivers from.
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#5
fluffhead

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No sound card found...I must have it on the mother board. Should I reset the BIOS, or just configure the sound in the BIOS?

F
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#6
fluffhead

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Just tried resetting BIOS to default - did not work.

Tried re-configuring the sound in BIOS to "enabled" did not work.
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#7
Retired Tech

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You will still need the drivers

Items in blue which are underlined are clickable to give more information about the process

Download and install Everest Home Edition

Run the programme, click + next to computer then summary

Look on the right for multimedia / audio adapter

Look at the manufacturer’s site for the suitable drivers for your Operating System


If you are unable to find them, please post the make and model here before you download anything

Please set a system restore point before you install anything
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#8
fluffhead

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Ran Everest...

audio listed as:

Intel 82801FB ICH6 - High Definition Audio Controller [B-1]

I was unable to locate any drivers, Intel Corp says refer to motherboard manufacturer, or original set-up disc???
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#9
fluffhead

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Motherboard Name: Asus PTGD1-LA
Motherboard Chipset: Intel Grantsdale !915P
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#10
Retired Tech

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It has realtek audio according to this

http://tekgems.com/P...-ptgd1-3400.htm

Nothing I could see on the ASUS site

http://www.asus.com/index.aspx
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#11
fluffhead

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I downloaded and installed a driver for RealTek ALC650. There is still "No audio device" in my device manager.
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#12
fluffhead

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:blink: :whistling:
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#13
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Perhaps the better thing is to ask Intel and Asus which sound drivers it needs

If you look on the Asus site, at the socket 775 boards, they don't list it
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#14
fluffhead

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Hi -
I contacted Asus and Intel - neither said they could help and each referred me to the other. I found an AC'97 driver for the Intel and tried to install it - the sound still does not work after install, and while it says it installed correctly, I cannot find the Sound Device in the Device Manager.

Do I really need a new soundcard? And, if so, can it be installed despite my current on-board set up?

:whistling:
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#15
adrian22

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hello i might be able to help have you got a mother board disk with you
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