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Norton anti-virus

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  • Member
  • PipPip
  • 12 posts
I renewed my subscription to Norton but since doing so, it will not let me enable auto-protect or email scanning. I have tried all of their troubleshooting advice and fixes but nothing has worked.

I finally came here......I should have come here first...... :tazz: .......only to see that I could have protected my pc for free.

I am going to try and get a refund.....and uninstall it......because it hasn't worked right since installing.....

Anyway....I have been having the same problems as others here......lag in programs opening........not being able to open control panel, etc.

Soooo....I am going to follow the procedure listed. I'll let you know how it goes!
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  • Retired Staff
  • 11,413 posts
Please Click here!, and follow the recommendations in the guide.

If you're still having trouble, We'll need you to use a free diagnostic tool, Hijack This. Follow the instructions in step five of this guide, and post your log as a new topic in the Hijack This forum. It will get a better response there from the people most qualified to analyze logs.

Most of what Hijack This lists lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.
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