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XP freezes, but only under 1 user

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I have 3 users under XP home. 2 work fine, the last one freezes whenever I try to access it. Do I have to reinstall XP, or is there another solution?
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    Retired Staff

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I would suggest posting a hijack log in this forum after following the directions in the pinned thread

Pinned: You Must Read This Before Posting A Hijackthis Log

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