[mouana]

Hi,

I get this message poping up after more or less time when I connect to the internet: "Generic host process for win 32 services has encountered a problem and need to close". After taht, I get disconnected fron the Internet and have to reboot if I want to connect again.
I have followed all the steps you described here and after eliminating a few spywares,troyans and win32/Gaelicum I have scanned the computer again (including with AVG) and nothing can be found. Can't update wibndows cause Internetshuts dwon before completion.
Here is my log
Logfile of HijackThis v1.99.1
Scan saved at 20:20:25, on 15/08/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Fichiers communs\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\00THotkey.exe
C:\WINDOWS\System32\TPWRTRAY.EXE
C:\Program Files\TOSHIBA\Commandes TOSHIBA\TFncKy.exe
C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe
C:\WINDOWS\System32\TFNF5.exe
C:\Documents and Settings\Amélie CARTON\Bureau\HijackThis.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Drag'n Drop CD\BinFiles\DragDrop.exe
C:\Program Files\Browser Mouse\Browser Mouse\1.0\lwbwheel.exe
C:\Program Files\eFax Messenger 4.1\J2GDllCmd.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
E:\ewido anti-spyware 4.0\ewido.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\eFax Messenger 4.1\J2GTray.exe
E:\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Telefonica\KitAIM\AimMon.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.es/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - E:\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: XBTP09580 - {B16F8052-1A10-4967-9F98-1A21ECC782F2} - C:\PROGRA~1\WORDRE~1\WORDRE~1.DLL
O3 - Toolbar: (no name) - {ACB1E670-3217-45C4-A021-6B829A8A27CB} - (no file)
O3 - Toolbar: WordReferenceEnEs - {5776A2BC-D803-47F6-9DC0-8344DB8D604C} - C:\Program Files\WordReferenceEnEs\wordreferenceEnEs.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\System32\00THotkey.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKLM\..\Run: [Tpwrtray] TPWRTRAY.EXE
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe /Type 20
O4 - HKLM\..\Run: [TosHKCW.exe] "C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe"
O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [TouchED] C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [Drag'n Drop CD] C:\Program Files\Drag'n Drop CD\BinFiles\DragDrop.exe /StartUp
O4 - HKLM\..\Run: [LWBMOUSE] C:\Program Files\Browser Mouse\Browser Mouse\1.0\lwbwheel.exe
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp3\winampa.exe"
O4 - HKLM\..\Run: [AVGCtrl] C:\Documents and Settings\Amélie CARTON\Mes documents\AVGNT.EXE /min
O4 - HKLM\..\Run: [AgenteADSL_15] C:\Program Files\Telefonica\KitAIM\AimExDll.exe AimGestA.dll 7
O4 - HKLM\..\Run: [eFax 4.1] "C:\Program Files\eFax Messenger 4.1\J2GDllCmd.exe" /R
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [!ewido] "E:\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: eFax 4.1.lnk = C:\Program Files\eFax Messenger 4.1\J2GTray.exe
O8 - Extra context menu item: E&xportar a Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Console Java (Sun) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: JUGAR - {AF0828BC-CB46-4C8D-95B6-8A7C4988F9FF} - c:\act-pillajuegos2\entrar.html (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky...can_unicode.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {91413D86-9F27-402C-B5E3-DEBDD122C339} - http://content2.netv.../es/games32.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O16 - DPF: {B64F4A7C-97C9-11DA-8BDE-F66BAD1E3F3A} - http://download.cdn....FreeInstall.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{DD6C9B50-7F2E-48E4-8D0B-AE861F4572CD}: NameServer = 212.145.4.97,212.145.4.98
O23 - Service: AntiVir Service (AntiVirService) - Unknown owner - C:\Documents and Settings\Amélie CARTON\Mes documents\AVGUARD.EXE (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: AntiVir Update (AVWUpSrv) - Unknown owner - C:\Documents and Settings\Amélie CARTON\Mes documents\AVWUPSRV.EXE (file missing)
O23 - Service: Config Loader (cfgldr) - Unknown owner - C:\WINDOWS\System32\scvhost.exe" -service (file missing)
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - E:\ewido anti-spyware 4.0\guard.exe
O23 - Service: hpdj - Unknown owner - C:\DOCUME~1\AMÉLIE~1\LOCALS~1\Temp\hpdj.exe (file missing)
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

Can someone help?

Thank y ou

Mouana