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Can't open my usual websites on Mozilla


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#1
ana miranda

ana miranda

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I just re-installed Mozilla (I've been using it with no problem for a while now) but all of a sudden, websites that I used to go on everyday, i.e. ebay.com and craigslist, will not open. It repeatedly indicated connection timed out. I have no problem using google, or opening any other website -thus far... I have run Ewido and AVG with no major issues, but to no avail of this problem.

I have Windows XP.
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#2
Retired Tech

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On a web page, click tools, internet options, click delete files, include offline content, click delete cookies, click clear history, click the advanced tab, tick empty the temporary internet files folder when the browser is closed, tick do not save encrypted pages to disc, click apply, close the browser then re-open it
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#3
ana miranda

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thanks for the reply. I did what you suggested, but still cannot open ebay. Furthermore, Mozilla doesnt always open now when I click on the desktop icon and everything is getting slower and slower... Is there anything else I could try?? Thanks!!
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#4
Retired Tech

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Please follow the procedures outlined here: Malware Removal Guide

You will need a PC which can connect to the internet

Run all the programmes as advised then post a current Hijack This Log in a new topic in the Malware Forum

For the purpose of accurate malware analysis, Hijack This Logs are only dealt with in the Malware Forum. Posting them anywhere else will result in a delayed response

If you are unable to run any of the programmes, please ask for advice in the Malware Forum
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