Sonic Update Manager won't connect!
Started by
MarshallO
, Aug 20 2006 03:08 PM
#1
Posted 20 August 2006 - 03:08 PM
#2
Posted 20 August 2006 - 04:35 PM
There is an updated version here
http://support.sonic...oduct=recordnow
There are no separate user settings to limit the frequency with which Sonic Update Manager checks for updates. Within RecordNow though, it is possible to select whether or not the Sonic Update Manager will automatically check for updates when RecordNow launches. To disable that automatic check go through the following steps.
Start RecordNow.
Click on the Options (wrench) icon.
Click on "General."
Under "Startup," remove the checkmark from "Check for updates."
Click on "OK."
This can also be an error of the Sonic Update Manager ( or "sgtray.exe" if using the Veritas version) unsuccessfully attempting to update itself. To update, remove this program using the "Add/Remove Programs," control panel. Then download the latest version here and install.
If you decide to permanently remove the Sonic Update Manager, it will not affect the performance of any Sonic software currently installed on the system.
You can also check for updates, which become less frequent when newer versions are out
http://support.sonic...oduct=recordnow
http://support.sonic...oduct=recordnow
There are no separate user settings to limit the frequency with which Sonic Update Manager checks for updates. Within RecordNow though, it is possible to select whether or not the Sonic Update Manager will automatically check for updates when RecordNow launches. To disable that automatic check go through the following steps.
Start RecordNow.
Click on the Options (wrench) icon.
Click on "General."
Under "Startup," remove the checkmark from "Check for updates."
Click on "OK."
This can also be an error of the Sonic Update Manager ( or "sgtray.exe" if using the Veritas version) unsuccessfully attempting to update itself. To update, remove this program using the "Add/Remove Programs," control panel. Then download the latest version here and install.
If you decide to permanently remove the Sonic Update Manager, it will not affect the performance of any Sonic software currently installed on the system.
You can also check for updates, which become less frequent when newer versions are out
http://support.sonic...oduct=recordnow
#3
Posted 20 August 2006 - 05:30 PM
Keith,
I tried everything you suggested, including removing and then reinstalling (via a new download) Sonic Update Manager. Unfortunately, things seem to somehow have gotten WORSE in the process. After the new download, a never-before-seen Update Manager "blank box" (having no message) shows up after the "connecting to server" box first appears when I try to update, followed by the now-famous "unable to connect to the update server" message (now hidden UNDER the Sonic RecordNow! screen; before, it was on TOP)--so, I just removed the darn Update Manager for good (why have something that doesn't function?). I guess Sonic Update Manager and I are incompatible for some reason. Thanks for trying, anyways. MARSHALL
I tried everything you suggested, including removing and then reinstalling (via a new download) Sonic Update Manager. Unfortunately, things seem to somehow have gotten WORSE in the process. After the new download, a never-before-seen Update Manager "blank box" (having no message) shows up after the "connecting to server" box first appears when I try to update, followed by the now-famous "unable to connect to the update server" message (now hidden UNDER the Sonic RecordNow! screen; before, it was on TOP)--so, I just removed the darn Update Manager for good (why have something that doesn't function?). I guess Sonic Update Manager and I are incompatible for some reason. Thanks for trying, anyways. MARSHALL
#4
Posted 20 August 2006 - 05:48 PM
Thanks for letting me know how it went
Sonic 8 is out so updates for 7.1 will be less likely
You can always check for them at Sonic
Sonic 8 is out so updates for 7.1 will be less likely
You can always check for them at Sonic
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