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windows updates wont install


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#1
unearth203

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i have been having this problem for a while windows updates wont install they are, Update for Outlook 2003 Junk Email Filter (KB920907) and
Office 2003 Service Pack 2
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#2
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Will the full file 101MB install from here

http://www.microsoft...ang=en#filelist

Will the junk mail filter install from here

http://download.micr...ullFile-ENU.exe
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#3
unearth203

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no they both say they cannot be applied

Edited by unearth203, 20 August 2006 - 08:05 PM.

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#4
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Any error message
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#5
unearth203

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no the only thing it says is these updates were unable to install
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#6
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Items in blue which are underlined are clickable to give more information about the process

Click start then run, type prefetch then press enter, click edit then select all, right click any file then click delete, confirm delete

Click start, all programmes, accessories, system tools to run disc clean up, then from system tools, run disc defragmenter.

Click start then run, type sfc /scannow then press enter, you need the XP CD and Windows File Protection will show a blue onscreen progress bar, when the bar goes, reboot

Download and install Tune Up 2006 Trial

Run Tune Up Disc Clean Up

Run Tune Up Registry Clean Up

Click Optimize and Improve to run Reg Defrag, which will take a few minutes and need a reboot. You should disable the antivirus programme to run this

Check the anti virus is running after the reboot

After the reboot, click optimize then system optimizer to optimize the computer, select computer with an internet connection from the drop down menu, this also requires a reboot

After the reboot, click optimize then system optimizer to accelerate downloads, select the speed just above your actual connection speed, this requires a reboot

After the reboot, click optimize then system optimizer to run system advisor


Try Microsoft Update

http://update.micros...t.aspx?ln=en-us
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#7
unearth203

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i my comp didnt come with the cd and if it did i dont have it any more
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#8
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Run the scan anyway (sfc /scannow) click skip if it asks for the CD, if it asks more than 5 times, click cancel, then you know there are a number of missing system files

If none are missing, the scan would complete without asking for the CD

Run the other parts
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#9
unearth203

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all right i did all of that and nothin it still says the same thing, Update for Office 2003 (KB907417)
Office 2003 Service Pack 2
Update for Outlook 2003 Junk Email Filter (KB920907) wont install, would this have something to do that i dont have office or outlook, but if then why is it trying to update them,
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#10
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That would explain the reluctance to install

Has Office ever been on the PC
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#11
unearth203

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it says that office is on the computer but i can use them unless i buy it from the store the only thing i can use is word processer, but i never had office installed on this computer, and i wonder why its trying to update something that i dont use or never actually bought
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#12
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Some put 60 day trials of various software on a PC when they ship it, does add remove show Office trial
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#13
unearth203

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no it says standard edition 2003 but i cant use any of it
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#14
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if you dont use it or have any need for it go to add and remove programs and remove it you wont have that problem no more
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#15
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besides you need product key from cd or online purchase
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