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Resilient Adware [resolved]


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#1
Sten

Sten

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:tazz: I was blissfully ignorant about adware until just recently when I started to receive "only the best" popups. Since then I have tried to learn and have downloaded and used various recomended anti-spyware. Going through the steps recomended before posting at this forum eliminates almost all suspsicious activities. However, launching explorer still results in one malicious cookie acdording to Adaware - so its still there even if it is contained. I was planing to go through of the safe mode clensing routines suggested on the web but my Windows 2000 system hangs with a black screen in safe mode and I have no idea what to do. The last process in the task manager list is explorer.exe if that means anything. I would be enourmously grateful for any hints about what to do. Below is my log.


Logfile of HijackThis v1.99.1
Scan saved at 12:05:29, on 2005-03-20
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\System32\S24EvMon.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\Ati2evxx.exe
C:\WINNT\system32\basfipm.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\System32\RegSrvc.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\System32\RoamMgr.exe
C:\WINNT\System32\SCardSvr.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINNT\system32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Intel\Switching\User\RoamSvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\ZCfgSvc.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Apoint\Apoint.exe
C:\WINNT\system32\carpserv.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINNT\system32\PRPCUI.exe
C:\Program Files\Apoint\Apntex.exe
C:\WINNT\System32\DSentry.exe
C:\Program Files\Telia\Supportassistent\bin\tgcmd.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\WINNT\system32\internat.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\CASIO\Photo Loader\Plauto.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\interMute\SpySubtract\SpySub.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\snad\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://proxy-conf.it.su.se
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [PRPCMonitor] PRPCUI.exe
O4 - HKLM\..\Run: [bascstray] BascsTray.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINNT\System32\DSentry.exe
O4 - HKLM\..\Run: [BuildBU] c:\dell\bldbubg.exe
O4 - HKLM\..\Run: [TeliaTGCMD] "C:\Program Files\Telia\Supportassistent\bin\tgcmd.exe" /server /startmonitor /deaf
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKCU\..\Run: [Internat.exe] internat.exe
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Photo Loader supervisory.lnk = C:\Program Files\CASIO\Photo Loader\Plauto.exe
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O12 - Plugin for .mov: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....467&clcid=0x409
O16 - DPF: {6F7864F9-DB33-11D3-8166-0060B0F885E6} (VSPTA Class) - https://eleg.trust.t....com/vspta3.cab
O20 - Winlogon Notify: NavLogon - C:\WINNT\system32\NavLogon.dll
O20 - Winlogon Notify: Sebring - C:\WINNT\System32\LgNotify.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINNT\System32\Ati2evxx.exe
O23 - Service: Broadcom ASF IP monitoring service v3.0.1 (BAsfIpM) - Broadcom Corp. - C:\WINNT\system32\basfipm.exe
O23 - Service: Bluetooth Service (btwdins) - Unknown owner - C:\Program Files\Dell\Bluetooth Software\bin\btwdins.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Adapter Switching (IntelRoam) - Intel Corporation - C:\Program Files\Intel\Switching\User\RoamSvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: RegSrvc - Intel Corporation - C:\WINNT\System32\RegSrvc.exe
O23 - Service: RoamMgr - Intel Corporation - C:\WINNT\System32\RoamMgr.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINNT\System32\S24EvMon.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
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#2
Guest_thatman_*

Guest_thatman_*
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Hi Sten

Welcome to geekstogo!

Please read through the instructions before you start (you may want to print this out).

You are running HijackThis from the Desktop; please create a new folder C:\HJT and move HijackThis.exe into the new folder

Please set your system to show all files; please see here if you're unsure how to do this.

Press Control-Alt-Del to enter the Task Manager.
Click on the Processes tab and end the following processes:
C:\WINNT\system32\basfipm.exe
Exit the Task Manager when finished.

Close all programs leaving only HijackThis running. Place a check against each of the following, making sure you get them all and not any others by mistake:
R3 - Default URLSearchHook is missing
O4 - HKCU\..\Run: [Internat.exe] internat.exe

Click on Fix Checked when finished and exit HijackThis.

Reboot into Safe Mode: please see here if you are not sure how to do this.

Using Windows Explorer, locate the following files/folders, and delete them:

C:\WINNT\system32\basfipm.exe
internat.exe

Exit Explorer,

Reboot into normal mode.

Please run the following free, online virus scans.
http://www.pandasoft...n_principal.htm
http://housecall.tre.../start_corp.asp

Please post the logs From both virus scans and HJT.log we will need them to remove previous infections that have left files on your system.

Kc :tazz:

Edited by thatman, 24 March 2005 - 09:00 AM.

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#3
Sten

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Thanks for your advice Kc!

I followed your instructions up to the reboot in safe mode stage. It starts booting but after I have entered my password I just get a black screen with "safe mode" in the corners. However, I could still run task manager and was able to locate and delete the files with task manager.

Below is the log from HijackThis (after removing the two files), activescan and housecall (the latter did not provide a log so I just copied the results).

Logfile of HijackThis v1.99.1
Scan saved at 08:11:34, on 2005-03-25
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\System32\SCardSvr.exe
C:\WINNT\System32\S24EvMon.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\Ati2evxx.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\System32\RegSrvc.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\System32\RoamMgr.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINNT\system32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Intel\Switching\User\RoamSvc.exe
C:\WINNT\system32\ZCfgSvc.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\carpserv.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINNT\system32\PRPCUI.exe
C:\WINNT\System32\DSentry.exe
C:\Program Files\Telia\Supportassistent\bin\tgcmd.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\CASIO\Photo Loader\Plauto.exe
C:\Program Files\interMute\SpySubtract\SpySub.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://proxy-conf.it.su.se
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [PRPCMonitor] PRPCUI.exe
O4 - HKLM\..\Run: [bascstray] BascsTray.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINNT\System32\DSentry.exe
O4 - HKLM\..\Run: [BuildBU] c:\dell\bldbubg.exe
O4 - HKLM\..\Run: [TeliaTGCMD] "C:\Program Files\Telia\Supportassistent\bin\tgcmd.exe" /server /startmonitor /deaf
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Photo Loader supervisory.lnk = C:\Program Files\CASIO\Photo Loader\Plauto.exe
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O12 - Plugin for .mov: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....467&clcid=0x409
O16 - DPF: {6F7864F9-DB33-11D3-8166-0060B0F885E6} (VSPTA Class) - https://eleg.trust.t....com/vspta3.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O20 - Winlogon Notify: NavLogon - C:\WINNT\system32\NavLogon.dll
O20 - Winlogon Notify: Sebring - C:\WINNT\System32\LgNotify.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINNT\System32\Ati2evxx.exe
O23 - Service: Broadcom ASF IP monitoring service v3.0.1 (BAsfIpM) - Unknown owner - C:\WINNT\system32\basfipm.exe (file missing)
O23 - Service: Bluetooth Service (btwdins) - Unknown owner - C:\Program Files\Dell\Bluetooth Software\bin\btwdins.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Adapter Switching (IntelRoam) - Intel Corporation - C:\Program Files\Intel\Switching\User\RoamSvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: RegSrvc - Intel Corporation - C:\WINNT\System32\RegSrvc.exe
O23 - Service: RoamMgr - Intel Corporation - C:\WINNT\System32\RoamMgr.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINNT\System32\S24EvMon.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe



ACTIVESCAN detected the following:

Incident Status Location

Adware:Adware/EasySearch No disinfected C:\WINNT\ornps.dll

Adware:Adware/EasySearch No disinfected C:\WINNT\SYSTEM32\vgeds.dll
Adware:Adware/CWS.Aboutblank No disinfected C:\WINNT\SYSTEM32\winvt32.exe


HOUSECALL detected the following:
Viruses Scan Results
TROJ_AGENT.NP Non Cleanable C:\WINNT\SYSTEM32\winvt32.exe
TROJ_AGENT.NP Non Cleanable C:\WINNT\d3xt.exe

I guess this means that it is still there although none of the other multiple antispyware packages I have downloaded seems to detect it. If getting rid of it necessitates rebooting is safe mode I just hope it can be taken care of in task manager which seems to be the only thing I can use.

Thanks for helping me get this far.

Best regards,

Sten
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#4
Guest_thatman_*

Guest_thatman_*
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Hi Sten

Welcome to geekstogo

Please download all items to your desktop first.

If you have any off the program in the following list no need to download them again.

Please read through the instructions before you start (you may want to print this out).

Please download and install these programs - don't run them yet!!

Please download and unzip
About:Buster to a folder. Inside the folder is a readme file that has instructions on the use of the program.
AboutBuster MUST be updated before you use it.
Start AboutBuster, click the update button, check for update, drag the box to the side and hit download updates, close the box . Don't run it yet.

Please download and install AD-Aware.
Check Here on how setup and use it - please make sure you update it first.

Download and unzip cwsserviceremove to your desktop. use either link below:
cwsserviceremove

cwsserviceremove.zip


Download CW-Shredder at the link below:
CWShredder

Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked.
Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
Click "Apply" then "OK"

For anyone using Windows XP, 'Search' will not automatically show hidden files even if your folder options settings are set to do that. Do this so you can see hidden files and folders - Click here to download xphidden.zip. Extract xphidden.reg from the zip file and save it to the desktop. When done, double-click the xphidden.reg and when asked to merge say yes.

+++++++++++++++++++++++++++++++++++++++++++++++++

Here's the fix:

Next time you reboot into windows safemode click on Applications> New Task> now type into the box> Explorer (press OK) close Taskmanager

Reboot into Safe Mode: Click here if you don't know how to do this.

Run AboutBuster . This will scan your computer for the bad files and delete them. Save the report (copy and paste into notepad or wordpad and save as a .txt file) and post a copy back here when you are done with all the steps.

Scan with AdAware and let it remove any bad files found.

Clean out temporary and TIF files. Go to Start > Run and type in the box: cleanmgr. Let it scan your system for files to remove. Make sure these 3 are checked and then press *ok* to remove:

Download the ccleaner
I use this Program and is setup like this all boxs are check.
Now run the ccleaner

Clean out all temp files in Mozilla, Internet Explorer.
Internet Explorer: Tools/ Internet Options/ General/ Temporary internet files/ Delete Files (NOTE, that this may take very long!). You can also set the memory limit to about 80 MB at the Settings.

Mozilla: Edit/ Options/ Extended/ Cache/ Clear Cache

Double click on the cwsserviceremove and when asked to merge say yes.

Run CW-Shredder - Hit the FIX button - let it run and fix what it finds.

Reboot into normal mode.

Download the Hoster from here Press "Restore Original Hosts. and press "OK". Exit Program.

Download and run this online virus scan:
http://housecall.tre.../start_corp.asp
Make sure you check "AutoClean"

Please reboot and post a fresh HijackThis.log to see how we did.

Kc :tazz:
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#5
Sten

Sten

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Hi Kc!

Thanks! Now it works to boot up in safe mode. I completed the program and below are the logfiles.

Scanned at: 20:25:41 on: 2005-03-25


-- Scan 1 ---------------------------
About:Buster Version 4.0
Reference List : 25

No ADS found on system
Attempted Clean Of Temp folder.
Pages Reset... Done!

-- Scan 2 ---------------------------
About:Buster Version 4.0
Reference List : 25

No ADS found on system
Attempted Clean Of Temp folder.
Pages Reset... Done!

HOUSECALL still reports precense of

TROJ_AGENT.NP Non cleanable C:\WINNT\SYSTEM32\winvt32.exe
TROJ_AGENT.NP Non cleanable C:\WINNT\d3xt.exe

It offers the option to delete these files - should I do that?


Best regards,

Sten
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#6
Guest_thatman_*

Guest_thatman_*
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Hi Sten

Yes let it remove the malware

When done post your logs

Kc :tazz:
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#7
Sten

Sten

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Hi Kc!

OK, now I have had Housecall delete the two files. Below is the HijackThis log. However, I recalled that ACTIVESCAN also found some adware files, in addition to those discovered by Housecall, so I ran another ACTIVESCAN and append the logfile below.


Logfile of HijackThis v1.99.1
Scan saved at 09:53:51, on 2005-03-26
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\System32\S24EvMon.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\Ati2evxx.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\System32\RegSrvc.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\System32\RoamMgr.exe
C:\WINNT\System32\SCardSvr.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINNT\system32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Intel\Switching\User\RoamSvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\ZCfgSvc.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\carpserv.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINNT\system32\PRPCUI.exe
C:\WINNT\System32\DSentry.exe
C:\Program Files\Telia\Supportassistent\bin\tgcmd.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Java\jre1.5.0_01\bin\jucheck.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\CASIO\Photo Loader\Plauto.exe
C:\Program Files\interMute\SpySubtract\SpySub.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\snad\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://proxy-conf.it.su.se
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [PRPCMonitor] PRPCUI.exe
O4 - HKLM\..\Run: [bascstray] BascsTray.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINNT\System32\DSentry.exe
O4 - HKLM\..\Run: [BuildBU] c:\dell\bldbubg.exe
O4 - HKLM\..\Run: [TeliaTGCMD] "C:\Program Files\Telia\Supportassistent\bin\tgcmd.exe" /server /startmonitor /deaf
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Photo Loader supervisory.lnk = C:\Program Files\CASIO\Photo Loader\Plauto.exe
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O12 - Plugin for .mov: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....467&clcid=0x409
O16 - DPF: {6F7864F9-DB33-11D3-8166-0060B0F885E6} (VSPTA Class) - https://eleg.trust.t....com/vspta3.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O20 - Winlogon Notify: NavLogon - C:\WINNT\system32\NavLogon.dll
O20 - Winlogon Notify: Sebring - C:\WINNT\System32\LgNotify.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINNT\System32\Ati2evxx.exe
O23 - Service: Broadcom ASF IP monitoring service v3.0.1 (BAsfIpM) - Unknown owner - C:\WINNT\system32\basfipm.exe (file missing)
O23 - Service: Bluetooth Service (btwdins) - Unknown owner - C:\Program Files\Dell\Bluetooth Software\bin\btwdins.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Adapter Switching (IntelRoam) - Intel Corporation - C:\Program Files\Intel\Switching\User\RoamSvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: RegSrvc - Intel Corporation - C:\WINNT\System32\RegSrvc.exe
O23 - Service: RoamMgr - Intel Corporation - C:\WINNT\System32\RoamMgr.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINNT\System32\S24EvMon.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

ACTIVESCAN results:
Incident Status Location
Adware:Adware/EasySearch No disinfected C:\WINNT\ornps.dll
Adware:Adware/EasySearch No disinfected C:\WINNT\SYSTEM32\vgeds.dll

I am not sure whether these are innocuous or whether they too should be deleted. Thanks for putting up with all the questions and helping me along.

Best regards,

Sten
  • 0

#8
Guest_thatman_*

Guest_thatman_*
  • Guest
Hi Sten

Welcome to geekstogo

Please read through the instructions before you start (you may want to print this out).

You are running HijackThis from the Desktop; please create a new folder C:\HJT and move HijackThis.exe into the new folder

Download Pocket Killbox and unzip it; save it to your Desktop.
Run it, and click the radio button that says Delete a file on reboot.
Paste them one at a time into the full path of file to delete box and click the red circle with a white cross in it.
The program will ask you if you want to reboot; say No each time until the last one has been pasted in whereupon you should answer Yes.
Let the system reboot.
C:\WINNT\ornps.dll
C:\WINNT\SYSTEM32\vgeds.dll

End off killbox files

Rerun the panda scan
Post back a fresh HijackThis log and we will take another look.

Kc :tazz:
  • 0

#9
Sten

Sten

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Hi Kc!

Thanks again! Killbox seems to do the job -- the panda scan found nothing! Below is the HijackThis log (not run from the desktop this time).

Logfile of HijackThis v1.99.1
Scan saved at 08:41:46, on 2005-03-27
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\System32\SCardSvr.exe
C:\WINNT\System32\S24EvMon.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\Ati2evxx.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\System32\RegSrvc.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\System32\RoamMgr.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINNT\system32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Intel\Switching\User\RoamSvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\ZCfgSvc.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\carpserv.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINNT\system32\PRPCUI.exe
C:\WINNT\System32\DSentry.exe
C:\Program Files\Telia\Supportassistent\bin\tgcmd.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Java\jre1.5.0_01\bin\jucheck.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\CASIO\Photo Loader\Plauto.exe
C:\Program Files\interMute\SpySubtract\SpySub.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://proxy-conf.it.su.se
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [PRPCMonitor] PRPCUI.exe
O4 - HKLM\..\Run: [bascstray] BascsTray.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINNT\System32\DSentry.exe
O4 - HKLM\..\Run: [BuildBU] c:\dell\bldbubg.exe
O4 - HKLM\..\Run: [TeliaTGCMD] "C:\Program Files\Telia\Supportassistent\bin\tgcmd.exe" /server /startmonitor /deaf
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Photo Loader supervisory.lnk = C:\Program Files\CASIO\Photo Loader\Plauto.exe
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O12 - Plugin for .mov: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....467&clcid=0x409
O16 - DPF: {6F7864F9-DB33-11D3-8166-0060B0F885E6} (VSPTA Class) - https://eleg.trust.t....com/vspta3.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O20 - Winlogon Notify: NavLogon - C:\WINNT\system32\NavLogon.dll
O20 - Winlogon Notify: Sebring - C:\WINNT\System32\LgNotify.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINNT\System32\Ati2evxx.exe
O23 - Service: Broadcom ASF IP monitoring service v3.0.1 (BAsfIpM) - Unknown owner - C:\WINNT\system32\basfipm.exe (file missing)
O23 - Service: Bluetooth Service (btwdins) - Unknown owner - C:\Program Files\Dell\Bluetooth Software\bin\btwdins.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Adapter Switching (IntelRoam) - Intel Corporation - C:\Program Files\Intel\Switching\User\RoamSvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: RegSrvc - Intel Corporation - C:\WINNT\System32\RegSrvc.exe
O23 - Service: RoamMgr - Intel Corporation - C:\WINNT\System32\RoamMgr.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINNT\System32\S24EvMon.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

I hope this means that the malware has been successfully exterminated?

Best regards,

Sten
  • 0

#10
Guest_thatman_*

Guest_thatman_*
  • Guest
Hi Sten

Download the Microsoft Antispyware

1. Download the CCleaner unzip the file to install.
2. Open CCleaner.
3. Place a check by everything in the Applications tab.
4. Place a check by Internet Explorer, Windows explorer, and System in the Windows tab.
5. Hit the button that says Run CCleaner
6. Reboot to remove index.dat files.

Clean out all temp files in Mozilla, Internet Explorer.
Internet Explorer: Tools/ Internet Options/ General/ Temporary internet files/ Delete Files (NOTE, that this may take very long!). You can also set the memory limit to about 80 MB at the Settings.

Mozilla: Edit/ Options/ Extended/ Cache/ Clear Cache

Turn of system restore
Disabling or enabling Windows XP System Restore

Defrag your hard drive turn system restore back on and create a new restore point.

Congratulations! Your system is CLEAN :tazz:

How do you prevent spyware from being installed again? We strongly recommend installing SpywareBlaster (it's free for personal use). Click Here
QUOTE
Prevent the installation of ActiveX-based spyware, adware, browser hijackers, dialers, and other potentially unwanted pests.
Block spyware/tracking cookies in Internet Explorer and Mozilla/Firefox.
Restrict the actions of potentially dangerous sites in Internet Explorer.
Consumes no system resources.

Download, run, check for updates, download updates, select all, protect against checked. All done. Check for updates every couple of weeks. If you have any errors running the program like a missing file see the link at the bottom of the javacool page.

It's also very important to keep your system up to date to avoid unnecessary security risks. Click Here http://windowsupdate.microsoft.com/ to make sure that you have the latest patches for Windows.

These next two steps are optional, but will provide the greatest protection.
1. Use ANY browser besides Internet Explorer, almost every exploit is crafted to take advantage of an IE weakness. We usually recommend FireFox user posted image.
2. Install Sun's Java. It's much more secure than Microsoft's Java Virtual Machine .

After doing all these, your system will be thoroughly protected from future threats. ;)

Kc ;)
  • 0

#11
Sten

Sten

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Hi Kc!

Thanks for excellent help, I am impressed and truly grateful! Speaking of which, you don't seem to have a PayPal icon anyware, or am I misstaken?

Best regards,

Sten
  • 0

#12
Guest_thatman_*

Guest_thatman_*
  • Guest
Hi Sten

I don't have a paypal account. My help is given free and I will continue to do

Thanks

Have a nice day :tazz:

Kc ;)
  • 0






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