I tried to burn an R+ from a family R- dvd and the drive will read it but won't burn it. I tried R+ maxells, fuji, sony and all were no gos.
On the old 2410 toshiba, absolutely no problem.
Then I attempted to use our external BenQ 162I burner with the R+ to burn to and the same thing happened. So my software office tech took it and contacted toshiba and they suggested taking out all of the programs that I added. He did this, but before doing so took a Ghost of the C drive and then used the notebook restore disc so the notebook was like new out of the box.
He repeated what I tried with the notebook only using R+ Ty Uden (sp) and some BenQ R+ and other R+ media that he had and got the same result, a message asking for R- media to burn to. The Source disk being the same family R- DVD burned from my mini dv camcorder.
He tried the same thing on the BenQ ext 162I and again the same occurrence.
He talked to toshiba and they said that it should burn R+ and so I went back to the store as the office tech said that it is like something is preventing the notebook from talking to (in my laypersons lingo) the BenQ R+ media inserted in it and as well the R+ media in the notebook drive itself.
The store said it must be the drive itself that is gone, however the level 2 tech at toshiba support said that it sounds like it is a more serious hardware problem.
Has anyone ever had anything like this occur and is it reasonable that if they replace the dvd drive in the notebook that the BenQ will start recognizing and burning to R+???? or is it likely something deeper than this.
I post this as the store said that the tech will call me next week to advise of what the issue is and I want to insure that my external burner is going to burn R+ as well.
As mentioned earlier I was busy burning this R- family dvd as the source in both my satellite 2410 that I am using right now and burned to R+ with no problems.
I did 8 with no coasters.
I hope someone can advise.