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DVD Drive not working

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Hi, I recently got my computer reformatted and everything is working fine except..

I have 2 DVD drives and one of them isn't working.
I have no clue why... I'm pretty sure it's connected because all I sent it for was a reformat and the light still turns on when I open it but it just won't read any like gaming CDs I put into it.

When I open "My Computer", the drive shows there's no CD in it when there is.

I custom built my computer with a friend so I dont know if any manufactuer could help me.

Also, when I looked at "My Computer", it showed that I had 2 DVD drives and 1 CD drive..
must be something wrong there right? Because I have no CD drive..

Is this a hardware problem that I have to like open my computer and reconnect the wires..? Or is it like something I can fix by editting device manager?


*Edit* I just looked at my DVD drives again.

When I right clicked on the working drive and pressed Eject, it opened. But when I did the same thing to my other DVD drive icon on my computer, it didn't open. So then I did the same thing to the CD drive icon and THEN my other DVD drive opened.

So it's connected right? but just the pathway is wrong?


Edited by jth, 27 August 2006 - 01:19 AM.

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Hi. Try downloading the latest drivers for the drives by going to the drive manufacturer's website.
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