OK - will have to do some more research with the help and support issue.
For the issue with system restore - follow the link below and install the file on that page named sysrestorecalendar.zip
This small GUI (Graphical User Interface) utility will check the Registry associations that cause this problem, and notify you if they need to be corrected. You will then have the opportunity to correct them, by clicking the Repair button. This application is freeware.
This utility should repair this issue. I'll do a bit more digging with the other issue and get back to you shortly. In the meantime please update me with your progress.