I have been playing World of Warcraft for about 3 months and for the first 2 it worked very nicely even though I am on dial-up. However about a month ago after playing for a while my computer would drop as if someone shut the power of and then automatically reboot.
Sometimes this happens several time right when I start and sometimes not until I have played for a while.
I read the information about trying to get error codes through the blue screen method but even though I unchecked the automatic resart button I never see a blue screen.
I replaced my modem as I was never really satisfied with it, and I have the most recent driver for it. Still concerned about the connection issue I took the computer to friend's and ran the game on high speed, same issue occured.
I spent the weekend updating my BIOS my RealTec audio driver and my ATI Catalyst. I did the Catalyst update as a last resort as I read the release notes saying that there was an issue with my particular video card. On reading the post that led me to this location, I am not 100% sure my re-istallation of the audo drivers was flawless, I do not think that I removed the old one I just used the wizard Intel provided.
I used the WoW "fix my files utility" and deleted the 3 folders they recommend and emailed WoW technical people, however all I ever get from them is the automated email and never a actual reply.
After all of those updates I am getting the same problem with some added information because the system utilities program from Intel is now reset and it is showing failures from excessive temperatures in zone 1 and 2 on my board. On this particular board those zones are up around the RAM cards. The failures did not cause the restarts the alerts popped me out of WoW. I have stopped that issue temporarily by removing my side panels. This has made it very appearant that my video card is running very hot when running WoW, however when I window out to check the card temperature on the ATI utility the system fans all seem to slow down immediately and I believe everything is cooling off too quickly for me to get a real feel on that temperature.
I have a 500 watt power supply.
I will post the system information:
Windows: Windows XP5.1 (Build 2600) Service Pack 2
Internet Explorer: 6.0.2900.2180
Memory (RAM): 2046 MB
CPU Info: Intel® Pentium® 4 CPU 3.40GHz
CPU Speed: 3399.8 MHz
Sound card: Realtek HD Audio rear output
Display Adapters: RADEON X800 XT Platinum Edition | RADEON X800 XT Platinum Edition Secondary | NetMeeting driver | RDPDD Chained DD
Screen Resolution: 1280 X 1024 - 32 bit
Network: Network Present
Network Adapters: Intel® PRO/100 VE Network Connection - Packet Scheduler Miniport | WAN (PPP/SLIP) Interface
CD / DVD Drives: D: HL-DT-STDVD-ROM GDR8163B | E: HL-DT-STDVDRAM GSA-4167B
COM Ports: COM5 | COM1
LPT Ports: LPT1
Mouse: 3 Button Wheel Mouse Present
Hard Disks: C: 152.7GB
Hard Disks - Free: C: 121.2GB
USB Controllers: 5 host controllers.
Firewire (1394): 1 host controllers.
PCMCIA (Laptops): Not Installed
Manufacturer: Intel Corp.
AC Power Status: OnLine
BIOS Info: AT/AT COMPATIBLE | 09/13/05 | INTEL - 20050913
Time Zone: Eastern Standard Time
Battery: No Battery
Motherboard: Intel Corporation D915PBL
Modem: U.S. Robotics V92 Fax PCI
I have an appointment to take my computer to the shop I bought it from and they are really good but at the shop prices I would appreciate any guidance that would narrow the issue more.
If I missed any needed info or did not follow proper posting guidelines let me know.