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Mouse & keyboard freeze


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#1
manofthehour

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I just got my new PC from cyberpowerPC & after a few days about 10 mimnutes after i boot up the lights on my keyboard start to flicker & my mouse stops working then the PC locks up. After restarting it gets stuck again before it gets to the windows log in & the only way i can get it to reboot is to unplug it from the wall then pluug it back in. Then it boots up fine & works the rest ofr the day. Know it happens everytime everyday on the first boot -up. The support people at cyberpower said it may be the power supply & they are sending me a new one. I was just wondering if anyone had any advise to fix this or had a simular experience. let me know...thanks.
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#2
Facedown98

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First, do you have protection for internet borne nasties? You'll need that. Have you made any changes to the system recently?
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#3
manofthehour

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Ya i have firewall & antivirus. the only changes i've made were adding programs. could it be a virus causing this to happen?
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#4
Facedown98

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You never know, it could be, but we can't be sure at this time. I would say to install the new power supply and see if that helps first.
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#5
manofthehour

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rec'd new power supply, put it in last night worked fine. this morning i booted up my PC and around 10 or 15 minutes later the same thing happened. Power supply was not the problem. what else could be causing this?
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#6
Facedown98

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This computer is under warranty right? I mean it's brand new... Just send it back to the manufacturer and demand a new system identical in specs.
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