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Printer (Canon i950) won't print black ink


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#1
icerider

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I have a Canon i950 Bubblejet printer that doesn't print print black ink. It can print the rest of the colours, but won't print black. I've checked the ink cartridge and there is black ink in it. Any ideas?
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#2
Facedown98

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Is there anything blocking the (excuse my high technical terms) hole that the lnk comes out of at the bottom?
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#3
icerider

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nope, its all black. i tested it by pressing it to a paper lightly and the ink comes out.
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#4
Facedown98

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Ok. Do you see that bronze colored "foil looking covering" just over where the cartridge goes? Is there anything blocking it? How about on the cartridge? Did you take the security tape off before use?
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#5
icerider

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strange...it prints black now, but its got a few white lines across it, and it fades as it prints more.
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#6
Kat232

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My Canon i560 is doing the exact same thing... I checked my ink as well (the software shows the ink levels and I manually took the cartridge out to make sure there was plenty, and even running a deep head cleaning didn't work. Once in a while, especially when running it on high quality, the black would print but only for a short time, after which it would be full of white lines and then not print at all.

Haven't gotten any useful help on my thread. If you get any good assistance from someone who doesn't just think we were silly enough to forget the security tape or whatnot, maybe it will help my problem as well! :whistling:
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#7
HPDV8315LOVER

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dude, If we get one more of those same problem, then the black ink or the i950 would be recalled.
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#8
icerider

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My Canon i560 is doing the exact same thing... I checked my ink as well (the software shows the ink levels and I manually took the cartridge out to make sure there was plenty, and even running a deep head cleaning didn't work. Once in a while, especially when running it on high quality, the black would print but only for a short time, after which it would be full of white lines and then not print at all.

Haven't gotten any useful help on my thread. If you get any good assistance from someone who doesn't just think we were silly enough to forget the security tape or whatnot, maybe it will help my problem as well! :whistling:


lol, good to know im not alone in this.
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#9
Kat232

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There's another thread by pamelya or some similar username.. she also had trouble last year with her i950. Mine is the cheaper i560, but both models are of the I-series. I've gone to Canon's website and followed the troubleshooting instructions for this problem, but nothing works. The company says the print head might be damaged if deep cleaning it several times doesn't work (and of course, only deep clean the black cartridge so you don't waste the functioning color cartridges).

Good thing I bought a new multifunction printer/fax/scanner/meat slicer/whatever else. Got good ratings among users as far as I've seen.
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