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non responsive hard drive


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#1
thero_cpd

thero_cpd

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my pc crashed yesterday and ever since then it doesnt seem to want to pick up on the portable hard drive i have connected to it. most of the data i have is on the portable as the pc's hard drive is only 40gb. ive tryed changing the wires and also which usb port to use and nothing! PLZ PLZ PLZ help (if you need any more information like specs i can find that out for you if needed)
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#2
SRX660

SRX660

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If you are running Win XP, go to the administrative tools/ computer management/ disk management and see if you can see the hd there. If it says anything buy healthy on the drive you will probably need to format the drive again with the manufacturers utilities to get it to work. You can also use the tools to reformat the drive so windows can see the drive. If you need to save data off the drive the only program i have had any luck with is Zero Assumption Recovery software. It costs $90 so the data must be worth that to you. The trial version of ZAR does not save files.

SRX660
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#3
thero_cpd

thero_cpd

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i managed to phone threw to the company that made the hard drive and they say its a mechanical fault and the data cant be saved only a be replaced by a new drive. :whistling: but thanks for the help anyway
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