[magusbuckley]

Hello:

My buddy dropped his computer by the house today with a problem. I can't for the life of me figure out how to fix it. When playing DVD's on his computer, the sound skips. His Windows Media Player 10 is up to date. I updated his sound card driver but that didn't help. From within Media Player, I changed his drive from Digital to Analog. Since that didn't help, we switched it back to digital. The Computer is a Compaq with XP Home.

This problem occurs when playing ANY DVD on ANY player (WMP, InterActual, etc.) at ANY time.

Can any of you help me?

Any and all information will be greatly appreciated.

Thanks,

Magus

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Try cleaning the drive with one of those anti-static cleaning discs. I have one made by 'Allsop', gold-colour and it has the words 'carbon-edge' printed on it. It was the only laser-cleaning disc that did the trick for me.

Also you should try putting in an audio-cd and selecting the last track then back to the first track several times. The laser moves on a geared rack from the inside to the outside of a disc and sometimes loses it's smooth movement which causes it to skip. Giving it a workout across the full travel can often get it running smoothly again.

[pip22]

Try cleaning the drive with one of those anti-static cleaning discs. I have one made by 'Allsop', gold-colour and it has the words 'carbon-edge' printed on it. It was the only laser-cleaning disc that did the trick for me.

Also you should try putting in an audio-cd and selecting the last track then back to the first track several times. The laser moves on a geared rack from the inside to the outside of a disc and sometimes loses it's smooth movement which causes it to skip. Giving it a workout across the full travel can often get it running smoothly again.

[magusbuckley]

pip22:

Thanks for the help, but that didn't fix our problem. Any other suggestions?

Magus